Step 1: cancel the sessions
When you've created a recurrence for a session and members have booked future sessions, even if the session has been cancelled, it will still appear in the calendar
First, you need to cancel the session you want to delete.
Click on the session > Cancel
This card will appear, where you can click on two options:
Send a notification to all members who have booked
Cancel similar sessions
Confirm
Step 2: completely delete the session from the calendar
The sessions have already been cancelled. Now they'll be completely removed from the calendar.
Click on "Delete"
This card will appear. Click on the option "Do you want to delete similar sessions?"
Open the Advanced section > Click on the option "Delete all sessions including associated bookings" > Confirm
Pay attention to the following message!: bookings will be permanently deleted. If you haven't refunded members' credits, they'll be lost completely. Carefully review the bookings before deleting them.
The session has been completely removed from your calendar!
What's changed in the new Back Office
Permanently delete a cancelled class from the 3-dot menu in the corresponding row — this option only appears for cancelled classes.
Select the 3 dots in the row of the cancelled class, then select Permanently delete.
What hasn't changed
Deleting a class remains a permanent action and cannot be undone — the class will no longer reappear in the calendar afterwards.
For more information about mass cancellation of sessions, click on the following article