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Mass cancellation of sessions

This article is a guide on the mass cancellation of sessions feature on the old Back Office and the new Back Office.

ℹ️ This article will be updated as we release more improvements over the coming months.

Terminology update: "session" is now class throughout.

In the new Back Office

Open the 3-dot menu next to Add class, then click Cancel multiple classes.

Show cancelled classes with a toggle via Display.

This overlaps with "Bulk cancel, grouped cancellation using pre-filtering, hiding and deleting the cancellations" — the change-log flags these as possibly redundant and worth merging once both exist.

In the previous Back Office

If you need to close your studio for a period, you can cancel all the sessions planned during that period in one go.

Go to Calendar > click the settings wheel > select Grouped Cancellation.

Define the closing period, then click Confirm.

⚠️ This action is irreversible. Clients who booked during this period will automatically receive a cancellation email and be reimbursed their credits.

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