Cancel a recurring session
Step 1: Click the recurring session you want to cancel > Cancel.
Step 2: Turn on "Do you want to delete ALL similar sessions?" > Select the sessions you want to cancel > Confirm.
⚠️ Note: This change is permanent. Your session will no longer be visible to end clients, but you'll still be able to access it.
If you delete a session by mistake that had participants booked in, you'll need to recreate the session and manually rebook them.
Grouped cancellation using a pre-filtered calendar
Step 1: Pre-filter by instructor, venue, activity.
Step 2: Click the gear icon > "Click Grouped cancellation".
Step 3: Select the date range for the sessions you want to bulk delete.
⚠️ Note: This action is irreversible.
Hide cancellations in the manager calendar and client calendar
Step 1:
Manager interface: In your calendar, click the gear icon in the top-left corner and select "Hide cancellations".
Step 2:
Client interface: Go to Settings > Customisation > Make sure the following option is unchecked: "Show cancelled sessions in the client calendar".
Bulk delete a recurring session.
Step 1: Click the cancelled recurring session > Click Delete
Step 2: Turn on "Do you want to delete ALL similar sessions?" > Confirm.
Step 3: Make sure to check the option at the bottom of the form that says "Delete all sessions including associated bookings" > Confirm.
⚠️ Note: This action is irreversible and will delete all bookings, even those that are cancelled
