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Create an email template and send it
Create an email template and send it

This training aims to teach you how to create your own templates and send them automatically to your smart lists.

Kevin Bagayoko avatar
Written by Kevin Bagayoko
Updated over a year ago

1st Step: Create an email template.

In the Marketing section, enter Templates. Then click on "Create a template".

2nd Step: Write the email.

Enter the name of the template (required) > Enter the subject of the email (optional).

  • Insert blocks

In the "Blocks" section, choose the formatting of your email (the number of columns).

Hold and drag the desired shape to the left of the mail.

  • Insert content

In the "Content" part, choose: columns, buttons, separators, HTML code generators, images, texts. Hold and drag the desired content to the body of the mail on the left.

The images

Drop an image or click to select files for download.

Options :

  • Set alignment

  • Choose an alternative text,

  • Insert a link

  • Change the margins on all or each side

The texts

Click on the text in the email to modify it.

Options :

  • Choose the text format (size, font, alignment etc...)

  • Insert variables: Click on the text > Click on "Select tags" > Choose your variables.

The buttons:

Options :

  • Change the color of the text and the button.

  • Change the text of the button by clicking on it.

  • Add a link by :

    • copy/pasting the link in the URL part

    • using a link variable as in the example below. Please note that it must be added in the URL box and not in the button text.

Click here to find all the variables you can use in your different mails. The ones containing URL can be inserted as a link in a button.

Change the body of the email.

In the "Body" part, set the shape of the mail:

  • The background color,

  • The width of the contents,

  • The font,

  • The color of the links and the choice to underline them or not.

3rd Step: Simulate the visualization of the email.

To simulate the visualization of your email, click on the icon of a computer or a mobile phone at the bottom left.

4th Step: Send the email.

In Marketing > "Smartlists" > Click on the relevant list.

To create a Smartlist, follow the instructions: https://intercom.help/bsport-helpcenter/fr/articles/3528023

Click on "Send an email".

Choose the email to send. A preview of the email will appear below.

Click on "Send".


5th Step: Track communications.

To track the impact of the email sent, click on "Campaign". You will find information on the number of openings of the mail, number of clicks made...

For more information regarding other tabs of the members' profile, go to the [Marketing] of the Help Center.

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