Step 1: Go to the receipt to be refunded.

Search for the customer in the search bar > Click on the "Billing" tab > Click on the receipt to be refunded to open it.

Step 2: Cancel and refund the receipt.

Click on "Cancel" at the bottom right and select "Direct refund".

> Confirm.

Your receipt is refunded and the money will be returned within 3 to 7 working days.