Skip to main content

How to settle the remaining balance of an installment payment invoice

In this article, you'll learn how to cancel a missing invoice amount.

Customer Care avatar
Written by Customer Care
Updated over a year ago

Step 1: Modify the installment payment method

The first step would be to "pay" the remainder of the invoice, using the Client credit balance, so that a debt is created in the member's profile.


To do this, click on the three buttons next to the planned payment > ''Take payment now'':


We convert the outstanding payments to Credit account:



Step 2: Adjust customer balance

As mentioned above, a debt will be created in the member's profile.

From the member's profile, click on "Adjust balance":


We add the missing amount, and click on "Do not generate receipt":



The missing invoice amount has already been cancelled!

Did this answer your question?