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How do I create a group and book a stay?

Creating a group and booking a stay on Buenro lets you lead a shared travel experience. This article walks you through each step.

Written by Barry - Buenro Concierge
Updated over 9 months ago

1. Explore Properties

  • Open the Explore section of the Buenro app

  • Use filters to search by:

    • Destination (city or region)

    • Dates (specific or flexible)

    • Group size or number of rooms

    • Price per night

  • Tap “Curate Group” on any listing to view details and continue


2. Curate Your Group

On the property page, tap “Curate Group”, then:

  • Confirm your travel dates

  • Choose whether to book the whole property or just claim one or more rooms

  • Accept the property’s house rules and disclaimers

  • Agree to take on the Curator role and accept Buenro’s Terms of Service

Your payment method will be authorised (hold only) — no charge is made unless the group is confirmed.

Click below to see visual Guide:

Step 1: Select the listing to 'Curate' a new group:


Step 2: Decide if you want Split the Cost or Book Full Home:


Step 3: After you've claimed your room you can invite other guests:


3. Invite Others to Join

From your Booking Dashboard, you can:

  • Invite or follow friends on Buenro

  • Share a private link via WhatsApp, SMS, etc.

  • Track who has joined, and their invite status (e.g. Pending, Accepted, Declined)

You can also:

  • Allow guests to bring +1s

  • Set group visibility (e.g. followers only)

  • Monitor which spots are filled


4. Monitor Group Progress

Your booking stays Pending until:

  • All rooms are claimed

  • Every guest’s payment method is verified

During this time:

  • No one is charged

  • You can invite replacements or remove inactive guests

  • You may cancel the booking if needed (no penalty)

The group must be completed within 7 days, or it will be cancelled automatically.


5. Group Confirmation

Once your group is full:

  • Buenro processes payment for all participants

  • The booking status updates to Confirmed

  • Details are shared with the Property Manager

You’ll now be able to:

  • Access check-in instructions

  • Chat with your group

  • View receipts and booking documents

If the property offers flexible check-in, they will appear here (Feature Coming Soon).


Important Notes for Curators

  • You are the legal and financial point of contact for the booking

  • If you leave the role before confirmation, the booking is cancelled — Buenro does not currently support replacing Curators (Feature Coming Soon)

  • Other members can restart the booking if the dates and property are still available

  • If the group isn’t full within 7 days, it will expire

  • Once confirmed, changes to the guest list may not be possible without contacting Property Manager first.


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Ready to lead a group? Tap “Curate Group” and start building your trip.

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