Notifications help you stay on top of your group bookings, messages, and platform updates. Buenro gives you control over what you want to hear about — and how often — so you’re informed but not overwhelmed.
1. Types of Notifications
Buenro currently supports:
Push notifications (via Firebase Cloud Messaging)
In-app alerts (visible via the 🔔 bell icon)
Email notifications (to your registered address)
Each message is routed based on the event type and your user role, ensuring you get only what’s relevant to you.
2. When You’ll Receive Notifications
You’ll be notified when there’s a change in your booking, group, or curator status. Below are the most common scenarios:
Trigger Event | Who Gets Notified |
Booking is confirmed or expires | Curator, Guests (who paid) |
A room is claimed or unclaimed | Curator, Guests |
You're invited or removed from a group | The affected Guest |
You're assigned as Curator | You |
Booking is at risk of cancellation | All Guests (24-hour window) |
Someone joins via shared Timeline | Curator |
A guest cancels or drops out | Curator, and possibly other Guests |
Curator cancels | Entire group (with refund breakdown) |
3. Notification Rules by Role
Role | Receives Notifications For |
Curator | All booking updates, guest actions, group risks |
Guest (paid) | Booking status, reassignment, refund eligibility |
+1 Guest (free) | Basic confirmation/cancellation alerts |
Pending guest | Room claim updates, final confirmation notice |
4. Where to Find Notifications
🔔 In-App: Tap the bell icon to view recent alerts
📧 Email: Check your inbox for booking and group updates
📱 Push: Make sure notifications are enabled in your device settings
Deep links in notifications will take you directly to the relevant screen in the app.
6. Can I Manage My Notifications?
Currently, notification settings are not user-configurable. Notifications are sent automatically based on your role and actions. We’re working on more flexible settings in a future update.
If you believe you missed a notification, or something looks wrong, contact Support and we’ll investigate.
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Need help with notification settings? Use the Help tab in the app or email support@buenro.intercom-mail.com