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What is a Curator and what happens if they cancel?

Every group on Buenro has a Curator. The Curator is the person who creates the booking and is responsible for getting the group together.

Written by Barry - Buenro Concierge
Updated over 7 months ago

This article explains what a Curator does, and what happens if they cancel their booking.


1. What is a Curator?

When you start a group booking, you automatically become the Curator. That means you’re responsible for:

  • Choosing the property and dates

  • Managing invites and group members

  • Ensuring the group reaches full capacity before the 7-day deadline

  • Keeping your group informed about payments, check-in, and house rules

The Curator role is essential — without one, the group cannot confirm.


2. What happens if the Curator cancels?

If the Curator cancels before the booking is confirmed:

  • The group booking is automatically cancelled

  • All pending payment holds are released

  • No one is charged

If the Curator cancels after the booking is confirmed:

  • The booking is cancelled for the entire group

  • Refunds follow the property’s cancellation policy

  • Guests may need to re-book if they still want to travel


3. Can someone else take over as Curator?

Not yet. In future versions, another group member will be able to step up as Curator within 24 hours if the original Curator cancels. For now, a cancelled Curator means the whole booking is cancelled.



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