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Managing Attachments in Transactions

Sinyee avatar
Written by Sinyee
Updated over 2 months ago

You can attach supporting documents to your transactions for better record-keeping, verification, and communication with customers. Attachments can be added while creating or editing a transaction, and selected files can also be included when sending a transaction through QuickShare via email or link.


Adding Attachments to Transactions

  • Within the Attachment section of a transaction, you can upload supporting documents using either method below:

    • Drag and drop files to upload

    • Select existing files from the File Manager that were previously uploaded

  • After attaching files, you can:

    • Click the attachment to view it.

    • Use Open Inline to preview the file directly inside Bukku.

    • Delete the attachment using the bin icon if it should no longer be linked to the transaction

Attachment Indicator on Transaction Listing

  • On the transaction list page, the Attachment column uses a paperclip icon to show whether files are attached:

    • Grey paperclip → No attachments added

    • Black paperclip → This transaction contains attachments

  • When you hover over the black paperclip, a tooltip will show how many files are attached (e.g., “2 files”). You can also click the paperclip to view the attached files directly.

Sharing Attachments via QuickShare (Email or Link)

  • When sending a transaction to your customer through QuickShare (via email or link), only attachments marked as “Shared” will be included.

  • To share an attachment:

    • Go to the Attachment section of the transaction.

    • Locate the file you want to include.

    • Tick the Shared checkbox.

  • When customers open the transaction:

    • They will see a paperclip icon on the top-right corner of the transaction.

    • The icon shows the number of shared attachments.

    • Customers can hover over the paperclip icon and click the file name to view or download the shared attachments.

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