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Issues Creating a Healthy Cities Account

Having issues creating an account? Look here for help.

Updated over 5 months ago

You may be experiencing issues creating an account for a variety of reasons, including:

  • Duplicate email - a Healthy Cities account already exists with that email address

  • Incorrect org code - the org code you are using is not correct

Fear not! Our customer support team is here to help. Please reach out to our customer support team with a detailed summary of what you're experiencing. Please include any relevant screenshots of what you're seeing.

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