Credit received when items are unavailable in-store or due to price changes, substitutions and in-store promotions can be refunded to your bank account at any time.

Credit received through promotions and referral programs cannot be refunded.

Your buymie credit will automatically be applied to your next order.

If you prefer a refund, you can let us know via the in-app Live Chat for any refund request, and a member of our team will process your credit refund to your bank account immediately.

Please note that it may take up to 10 working days for your refund to arrive in your bank account.