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Define bulk DNIS

You can define the incoming call numbers in a single Voice Response System.

Mustafa Eroğlu avatar
Written by Mustafa Eroğlu
Updated over 2 years ago

Purpose and features

You can bulk add your operation's numbers to the Voice Response System.

Benefits

You can add and collectively manage your numbers that will be forwarded to the same Voice Response System for incoming calls.

  • Reducing the workload in the Incoming Calls module

  • Ability to collectively manage your dialed numbers

  • Reducing the workload of the rearrangements in the public holidays.

Instructions

Click the "Edit" button for our Incoming Call definition from the System Administrator -> Incoming Calls module.

Click on the "Bulk Entry" button.

You can add your numbers as a bulk list or copy your defined numbers.


We wish your operation benefits from this new release and look forward to hearing your feedback!

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