The settings dashboard is where you can manage all aspects of your Cammy desktop app. The dashboard can be accessed from anywhere in the desktop app, by clicking "Settings" in the top navigation bar.

[A] Settings Tab

Click "Settings" in the navigation bar to manage your settings.

[B] User Settings

Enter, add or edit your user details, as well as manage your users.

[C] Cameras Settings

Add, edit and manage Cameras on your network.

[D] Alarms Settings

Add, edit and manage your current "Alarms".

[E] Access Settings

Manage devices, access with keys and review visitors.

[F] Cammy Settings

Manage your "Health", "Desktop" and "Events" Settings.

[G] Subscription Settings

Add and remove subscriptions and edit billing information.

[H] Support

Browse our support hub for articles, view a guided tour or contact us.

Enter, add or edit your user details as well as manage your users.

Within "My Details", you can easily update the name and email address associated with your account. To change the name and email stored simply retype the new name and email address into the type box and then press "Save Changes".

[A] User List

See a list of all your existing registered Users.

[B] Add User

Add a new user to your system by clicking "Add". You will then be prompted with a pop-up asking for the new user's details. Here you will need to add their Name and email address and select whether they will be an administrator or just a user (An administrator can make changes to the system).

Once you have completed the user details, click "Add User".

[C] Delete

To Delete an existing User, simply click "Delete" next to the user you wish to remove. You will then be asked to confirm removing the user.

Add, edit and manage cameras on your network.

[A] Camera Sets

Group your cameras into sets based on factors such as location or alarm requirements. Each set will be shown in a table such as this with all cameras under that set appearing within the Camera set table. You can create new camera sets by clicking "Add Camera Set" at the bottom of this screen.

[B] Adding a Camera

Add a new camera to your system.

[C] Deleting a Camera

Delete an existing camera.

[D] Editing a Camera

Edit an existing camera's settings.

Group your cameras into sets based on factors such as location or alarm requirements.

[A] Camera Set Name

This is the name of the Camera Set. Any cameras that appear under the camera set name, belong to that set.

[B] Add Camera Set

Create a new Camera Set by clicking "Add Camera Set". Camera sets are a great way to group specific cameras based on factors such as their location or alarm requirements. When adding a new camera set you will simply be asked for the camera set name. When adding cameras to the system you can then choose to add it to an existing camera set or not.

[C] Edit Camera Set

Edit an existing Camera Set by clicking "Edit" in the top right-hand corner of the Camera Set table.

[D] Delete Camera Set

Delete an existing Camera set by clicking "Delete" in the top right-hand corner of the Camera Set table. By doing this, any cameras that belonged to the camera set will remain active, but they will no longer belong to a camera set.

To add a new camera to the system, click "Add Camera".

Find the camera you wish to add from the list and then click "Add".

Input your camera details and preferences.

[A] Name your camera

This should be based on the location of your camera to make viewing and exporting footage easier.

[B] Choose a Camera Set

Choose the Camera set you wish to add your camera to.

[E] Choose your camera resolution

The higher resolution you select for your camera, the better quality stream you will receive.

[D] Add Camera

Once you have selected your camera information. Click "Add camera". To cancel adding a camera, select "Cancel"

Make changes to camera details and preferences by selecting "Edit" next to the camera you want to make changes to.

To edit the individual settings for a camera, click "Edit" next to the camera you wish to amend the settings for. Within "Edit", you will be able to update rename your camera and change settings such as recording quality.

[A] General Settings

Within "General Settings" you will find your camera details such as name, camera set and camera credentials. You can update any of these details within this area.

[B] WiFi Settings

If the camera is a WiFi camera, you will be able to add and amend the WiFi details here.

[C] Latest Snapshot

A preview of the latest snapshot will be displayed here for the Camera you are currently editing.

[D] Save/Revert Changes

If you make any changes to the camera settings, you must click "Save" to ensure the changes are implemented. Alternatively, if you wish to revert to the previous settings, you can do so by clicking "Revert".

[E] Scroll Bar

Use the scroll bar to navigate up and down through the camera settings.

[A] Time Settings

Adjust the time and date formats for your camera.

[B] Display Settings

Specify how you would like your camera displayed. You can choose to display the "Camera Name", "Timestamp" and "Day of the week" as well as "Mirror" or "Flip" the camera view. You can also choose your "Infrared Settings" under "Display Settings". As you make these changes, they will be reflected in the preview cell on the right-hand side of the screen.

You must click "Save" to ensure the changes are implemented. Alternatively, if you wish to revert to the previous settings, you can do so by clicking "Revert".

[A] Audio Settings

If the camera you are editing has audio capabilities, you can adjust the audio volume here.

[B] Video Footage Storage Settings

Choose how many days to store your footage for, as well as where on your PC you would like exported footage stored. To reduce the storage which Cammy uses on your machine, reduce the number of days the footage is stored. After this period, the footage will start to record back over itself.

[C] System Intelligence

Adjust the "Person Detection Sensitivity" and "Snapshot Frequency". To do so, toggle the function green and then select from the scale or drop down which setting you desire. By increasing/ decreasing the "Person Detection Sensitivity" you will receive more/less alerts. Changing the number of seconds between snapshots determines how many frames you will receive when viewing an event.

[A] Advanced Settings

To access the advanced settings for your camera, toggle the "Advanced Settings" green. Generally, we would not recommend adjusting any of these settings unless is it part of a troubleshooting exercise with one of our support team.

[B] Recording Quality

Change the quality at which your cameras are recording. This will either improve or deteriorate how clear the picture is when playing back recorded footage.

[C] Frame Rate Limit

Set a limit for the number of seconds between frames for event clips. The more seconds between frames, the less footage will show within an event.

[D] Video Encoder

Compress, and change the format of the video footage so that it can be easily transferred, stored and played back on a variety of devices and software platforms. This format can change depending on the camera you use and the resolution of the camera footage.

[E] Live Stream Quality

Adjust the live stream quality. This will either improve or deteriorate how clear the picture is when playing your live feed.

[F] Video Resolution

Change the video resolution. Decreasing the video resolution will lessen the demand on your PC, as well as lower the viewing quality.

[G] Bit Rate Limit

The bitrate of your camera feed is the amount of data encoded over some time, the higher the value, the higher the network data used to transmit the video footage over your local network or via the internet. If you have pauses in your live stream you may want to reduce the bitrate value to save on network data, at the cost of slightly reducing the video quality.

[H] Stream URL

The Stream URI is the local network address to playback the live stream for the camera over Real Time Streaming Protocol (RTSP). This is the address that the desktop app uses to connect to your Cammy server and play your camera live stream or historical footage.

To delete an existing camera, click "Delete" next to the camera you wish to remove. You will be asked to confirm that you wish to remove the camera and all the footage associated with the camera.

Amend settings for your person detection alarm from within the Premise Alarm settings.

[A] Alarm Name

Here you will find the name of your Alarm. This can be changed within the Alarm Settings.

[B] Cameras

These are the cameras connected to your alarm.

[C] Disarm

This is the status indicator for "Disarm". When your alarm is disarmed, this icon will be highlighted.

[D] Auto

This is the status indicator for "Auto Arm". When your alarm is set to either a schedule or set to arm and disarm automatically based on user location, this icon will be highlighted.

[E] Arm

This is the status indicator for "Armed". When your alarm is armed, this icon will be highlighted.

[F] Refresh

Refresh the page and the alarms to show the latest alarm status by clicking the "Refresh" status.

[G] Edit

Click the "Edit" ✏️ icon to edit the individual settings for each alarm.

[H] Global Settings

Click to edit the "Global Settings" for your alarms. These settings are relevant to all your alarms.

[I] Add Alarm

Create a new Alarm by clicking "Add Alarm".

Click the "Edit" 🖋️ icon to edit the individual settings for each alarm.

[A] Alarm Name

This is the alarm you are currently editing.

[B] Edit Name

Change the name of an existing alarm.

[C] Cameras

Amend the cameras that are currently connected to the alarm using the drop-down boxes displaying your active cameras.

[D] Notifications

Select who, how and when you would like to receive notifications when the alarm is triggered.

[E] Schedule

Set a "Schedule" for the alarm. By setting a schedule, your alarm will automatically arm and disarm at set times specified on the schedule.

[F] Geofence

Set up "Geofence" for the alarm. Your alarm will automatically arm and disarm based on the user's location.

[G] Close

Close the "Edit" box for your alarm and return to the alarms page.

[H] Delete Alarm

To remove an alarm, simply click "Delete Alarm". You will be asked to confirm this action in a pop-up.

You can edit the name of your alarm at any time within "Alarm Settings".

[A] Edit Box

When choosing to set or change the name of your alarm, a name edit box for that specific alarm will pop up.

[B] Cancel

"Cancel" editing the alarm name and return to the alarm.

[C] Next

Skip to the "next" setting for your alarm.

You can add and delete cameras to your alarm at any point.

[A] Edit Box

When choosing to add or delete cameras attached to your alarm, the camera selection box will pop up.

[B] Cameras

Any camera that is available to add to your alarm will be shown here. To add it to the alarm select the blue tick box. To remove the camera from your alarm, deselect the blue tick box.

[C] Camera Sets

The cameras are displayed in their camera sets. To minimize or maximise the camera sets to see the cameras within them, select and deselect the blue tick box.

[D] Cancel

"Cancel" editing the cameras attached to the alarm and return to the alarm.

[E] Back

Go "back" to to previous alarm settings.

[F] Next

Skip to the "next" setting for your alarm.

You can adjust how and who receives notifications from your alarm at any point.

[A] Edit Box

When choosing to set up or amend your notification methods, the notification edit box will pop up.

[B] Method Selection

Choose how you would like to receive notifications out of the mobile app, desktop app and email. You can select more than one method at a time.

[C] Users

Choose who you would like notifications to be sent to using the dropdown box.

[D] Notification Delay

Select the amount of time you would like to leave in between receiving notifications. This is to avoid being bombarded with notification of the same detection.

[E] Cancel

"Cancel" editing the cameras attached to the alarm and return to the alarm.

[F] Back

Go "back" to to previous alarm settings.

[G] Next

Skip to the "next" setting for your alarm.

Schedules use set times to automatically arm and disarm your alarm. There are two options for creating a schedule; Quick and Advanced. Quick schedules offer preset schedules that you can easily edit, while advanced schedules allow you to create a custom schedule.

[A] Schedule Edit/Set Up Box

When choosing to set up or amend your schedule, the schedule edit box will pop up.

[B] Setup

If you have no schedule set up already, click "Setup" to set a schedule.

[C] Cancel

Cancel setting the schedule by clicking "Cancel" and return to the Alarms page.

[D] Back

Go "back" to the previous alarm settings.

[E] Skip

"Skip" to the next setting for your alarm.

Once you have clicked to set up the schedule, you will be given the quick schedule options by default.

[A] Quick Schedules

Quick schedules offer preset schedules that you can easily edit.

[B] Preset Schedules

Preset schedules allow you to choose from a selection of common schedules such as weekdays, weekends and office hours. These can still be edited to suit the needs of your premises.

[C] Inverse

Easily change your schedule to the opposite of what is displayed by clicking "Inverse".

[D] Cancel

Cancel setting the schedule by clicking "Cancel" and return to the Alarms page.

[E] Back

Go "back" to to previous alarm settings.

[F] Next

Skip to the "next" setting for your alarm.

Set up advanced custom schedules to meet the unique needs of your premises.

[A] Advanced Schedules

Advanced schedules allow you to create a custom schedule, based on the individual needs of your premise.

[B] Edit

Edit days and times associated with the schedule.

[C] Delete

"Delete" a specific timeframe for the schedule.

[D] Cancel

Cancel setting the schedule by clicking "Cancel" and return to the Alarms page.

[E] Back

Go "back" to previous alarm settings.

[F] Next

Skip to the "next" setting for your alarm.

Geofence uses Cammy user locations to automatically arm and disarm your alarm.

[A] Schedule Edit/Set Up Box

When choosing to set up or amend your Geofence settings, the schedule edit box will pop up.

[B] Setup

If you do not already have Geofence for your alarm set up, you can set up a Geofence by Clicking "Set Up".

[C] Cancel

Cancel setting the schedule by clicking "Cancel" and return to the Alarms page.

[D] Back

Go "back" to to previous schedule settings.

[E] "Skip"

"Skip" to the next setting for your alarm.

Set up a geofence alarm that will automatically arm and disarm based on user location.

[A] Location Name Box

Here you can name the location of your alarm by typing the name into the type box.

[B] Cancel

Cancel naming the location by clicking "Cancel" and return to the Alarms page.

[C] Back

Go "back" to to previous geofence settings.

[D] Next

Skip to the "next" setting for your alarm.

[A] Geofence Settings

Here you can amend the settings of your geofence alarm including the radius size, and your location.

[B] None

If you do not wish to set a location for your alarm, select "None".

[C] + New

Add a new location for your geofence alarm to work with.

[D] Location Name

This is the location you are currently editing.

[D] Location Radius

The radius is the area around your location. Once all users have left the radius your alarm will be armed, if set to use geofence. Choose between a small, medium and large radius; The smaller the radius, the more accurate your alarm will be.

[C] Map and Pin

Use your mouse to click and drop the pin on your location and view the radius area surrounding your location.

[B] Cancel

Cancel editing the location by clicking "Cancel" and return to the Alarms page.

[C] Back

Go "back" to to previous geofence settings.

[D] Next

Skip to the "next" setting for your alarm.

Within Global settings, you can amend settings that are relevant to all your Alarms.

[A] Settings Box for Global Settings

Adjust the global settings for your alarms.

[B] New Camera Behaviour

Choose to automatically add new cameras to a specific alarm by toggling the new cameras behaviour option green.

[C] Alarms

Select from the drop-down which alarm you would like new cameras to be added to.

[D] Edit Geofence Location

Edit your geofence locations if you are running more than one location.

[E] Delete Geofence Location

Delete a geofence location.

[F] Close

"Close" the Global settings box.

[G] Save

"Save" any changes made to the Global Settings.

Here you can manage your "Devices" and "Keys".

[A] Access Control Dashboard

Select to manage your access control devices and keys, from the settings dashboard.

[B] Devices

View and Manage your devices.

[C] Keys

View and manage your keys.

View your active devices.

[A] Access Control

Navigate to your access control dashboard from the sidebar bar from anywhere within settings.

[B] Active Devices

View any active devices attached to your account. These devices are displayed in alphabetical order.

[C] Device Information

View your device name and Device Type (Local or Internet).

[D] Add Device

Click to add a new device to Cammy.

Manage your devices and view your device history.

[A] Device Info

Here you can view your device information including the device name, lock status, linked cameras and recent visitors.

[B] Device History

See a log of the device's lock status changes as well as the users who have locked/unlocked the device.

[C] Unlock

Click to immediately "Unlock" a device.

[D] QR Code

Each device has a unique QR code. This can be shared by an admin user with visitors to allow access to the device.

[E] Linked cameras

View which cameras are linked to the device. You can edit the cameras linked by using the edit 🖋️ icon.

[F] Visitors

See which visitors have keys for the device. Edit which Visitors have keys by using the edit 🖋️ icon.

[G] Delete

Delete a device completely by clicking "Delete".

Add a new device to your Cammy system. Choose between local and internet devices.

Connect a device that will run with your local network.

[B] Internet Devices

Connect a device that will run directly with the internet.

Create new and manage existing device keys.

[A] Manage Keys

Navigate to manage your keys from the sidebar bar from within the access control settings.

[B] Keys

View all keys and their relevant information listed here.

[C] Name and Status

The Key name and status will be shown for each key at the top of each key box.

[D] Edit

To edit the Name and status of a key or linked devices and visitors, select the edit🖋️ icon in the top right-hand corner of the Key box.

[E] Linked Devices and Visitors

View which devices and visitors are linked to the key.

[F] Add Key

To create a new key, click " Add Key" in the bottom right-hand corner of the Key dashboard.

Create a new key and select devices and visitors to link. To create a new key, click " Add Key" in the bottom right-hand corner of the Key dashboard

[A] Key Name

Set the name of your Key using the type box provided.

[B] Cancel

Click to cancel creating a new Key.

[C] Next

Click to proceed to the next stage of adding a new Key.

Choose which devices the new key will open.

[A] Device Selection Box

Here you can view a list of devices that are available to create a key for. You can search for a device using the search box.

[B] Selected Device

To select a device click the blue tick box next to your chosen device. When a device is selected, the box will turn blue with a white tick.

[C] Back

Return to the previous stage of creating a key.

[D] Next

Proceed to the next stage of creating a key.

Choose which Vistors you would like to be able to use the new Key.

[A] Visitors

Here you can view a list of existing visitors that are available for you to add to your key. You can search for a visitor using the search box.

[B] New Visitor (Guest)

To add a visitor that is not yet known to the Cammy system such as a guest, click the + sign for a "New Visitor".

[C] Selected Visitor

To select a visitor click the blue tick box next to your chosen visitor. When a visitor is selected, the box will turn blue with a white tick.

[D] Next

Proceed to the next stage of creating a key.

Set your key to run with a schedule, meaning it will only unlock during set periods.

[A] Schedule

Set for your key to only unlock devices during specific periods.

[B] Set Up

Click "Set Up" to choose your schedule.

[C] Skip

Skip to the next stage of creating a Key without setting a schedule for the Key to run with.

Once you have clicked to set up the schedule, you will be given the quick schedule options by default. These are preset schedules that you can easily choose to run your key with.

[A] Quick Schedules

Quick schedules offer preset schedules that you can easily edit.

[B] Preset Schedules

Preset schedules allow you to choose from a selection of common schedules such as weekdays, weekends and office hours. These can still be edited to suit your preferences.

[C] Inverse

Easily change your schedule to the opposite of what is displayed by clicking "Inverse".

[D] Cancel

Cancel setting the schedule by clicking "Cancel" and return to the Keys dashboard.

[E] Back

Go "back" to the previous key set-up screen.

[F] Next

Proceed to the "next" page of your key setup.

Create a custom schedule to meet the needs of your premises.

[A] Advanced Schedules

Advanced schedules allow you to create a custom schedule

[B] Edit

Edit days and times associated with the schedule.

[C] Delete

"Delete" a specific timeframe for the schedule.

[D] Cancel

Cancel setting the schedule by clicking "Cancel" and return to the Key dashboard.

[E] Back

Go "back" to the previous key setup screen.

[F] Next

Proceed to the "next" page of your key setup.

Choose to set up a timeframe for your key to work.

[A] Duration

The duration setup allows you to restrict the key access for a certain time frame. e.g. short-term guests.

[B] Set up

Click to set up a duration time frame for the new key.

[C] Skip

Skip to the key set-up summary without adding a duration timeframe.

Select the timeframe that you would like your key to work for.

[A] Duration

Set up for duration timeframes.

[B] Start date/time

Select a start date and time for your key to become active

[C] End date/time

Select an end date and time for your key to be active until

[D] Reset fields

Click to reset all fields.

[E] Next

Click to complete set up the duration timeframe and move on to the setup summary.

Review a summary of your new key details before completing your key setup.

[A] Summary

Here, you will see a summary of your new key. Before finishing, check the details in the summary are correct. You can edit any of the key details by using the edit 🖋️ icon next to each detail.

[B] Key name

Edit the name of your key.

[C] Devices

Edit the devices attached to this key.

[D] Visitors

Edit the Visitors that can use this key.

[E] Schedule

Edit the access schedule for the key.

[F] Duration

Edit the duration for which the key will work.

[G] Cancel

Cancel the new key creation and return to the key dashboard.

[H] Back

Go back to the previous set-up page.

[I] Finish

Finish your key creation. Once your key has been created, it will appear on your key dashboard.

Within "Cammy Settings" you can adjust the general settings for "Health", "Desktop" and "Events".

[A] Health Settings

View your system's "Health" and edit your settings.

[B] Desktop Settings

View and Edit "Desktop app" settings.

[C] Event Settings

View and Edit "Event" settings.

[A] Health Status

Here you will see an overview of how your system is currently performing.

[B] Information

Information on "Health" and how to improve system performance.

[C] Refresh

Refresh the health page to see the most up-to-date "Health" status for your system and cameras.

[D] Active Hubs

Here, you will see all active 'hubs' (Cammy servers) that you have attached to your account as well as how many are currently online.

[E] Camera List

Here, you will see the number of cameras that you have attached to your account, as well as how many are currently "Online". You can manage your cameras and their settings from here by clicking "Manage Cameras".

[F] Edit Hub Name

By clicking on the ✏️ icon for each 'hub', you can change the Cammy system name.

[G] User to notify

Choose who to send health notifications to about your system.

[H] Notification Method

Choose how and where you wish to receive "Health" notifications.

Within the Health settings, you can see a "History" of your system "Health". This can help when troubleshooting any issues.

[A] Component Status

On the left-hand side of the "History" table, you will the different components of your system and their status. "green" 🟢 shows the system is in good health and is working as it should be, "amber" 🟡 indicates the component may need attention and "red" 🔴 indicates this part of the system is offline and requires immediate attention.

[B] Date Selection

Use the calendar to show the health history for a specific date.

Under "Desktop" settings you can manage your Bookmarks, Person detection, Disk Space and Remote Cameras.

Bookmarks are a way to mark and categorise certain points of footage, making it easier to filter and find at a later point.

[A] Bookmark Categories

Here you can see a list of all existing "Bookmark Categories".

[B] Add Category

To create a new "Category" click "Add Category". A pop will then be shown asking you to complete the details of the category you wish to create.

[C] Bookmark Name

This is where the names of your categories are displayed. The Bookmark Category name is chosen by you when creating a new category.

[D] Description

This is a short description of the bookmark category, written when creating a category.

[E] Delete

To delete a category, click "Delete". You will be asked to confirm this action.

[A] Person Detection

Adjust the sensitivity of the "Person Detection" by sliding the marker up and back the threshold. Increasing the sensitivity will mean you will receive more alerts from your cameras. Decreasing the sensitivity will mean that alerts will be more scarce.

[B] Disk Space

Low Disk Space

Set to receive a notification when your disk space reaches a certain percentage by using the "Low Disk Space" drop-down.

Auto Frame Drop

To save space, toggle "Auto Frame Drop" to green. This will mean that your system will automatically filter out any frames that have no people detected in them, meaning fewer frames are stored on your machine.

[C] Remote Camera

If you are running more than one Cammy location, you can choose whether to show cameras from your other locations on this desktop app. To Hide the remote cameras simply toggle "Hide Cameras" green.

[D] Save / Revert Changes

When setting or making changes to any of the desktop settings, you must click "Save" to ensure the changes are implemented. Alternatively, if you wish to revert to the previous settings, you can do so by clicking "Revert".

[A] Real-Time Activity Cameras

Select which cameras you would like to see real-time activity displayed for by using the drop-down boxes. Activity for these cameras will be displayed in the events tab regardless of whether they are part of an alarm or not.

[B] Activity Duration

Choose the amount of footage before and after an event is shown in the activity.

The subscription settings hold all your billing information and subscription details. Here you can update your billing information as well as add to your current subscription.

[A] Subscription Settings

Access the subscription settings by clicking "Subscriptions" on the settings dashboard.

View a summary of your subscriptions and billing information.

[A] Account Summary

An overview of your current account, including billing and subscription details.

[B] Next Billing Date

This includes your next billing date, the card you have registered to pay with for your subscription and the expiry date of your current card on file.

[C] Edit Billing Details (Shortcut)

To change the card we hold on file for you via the Account Summary, simply click "Edit Details". You will then be taken to the billing details portal where you can easily update your card details.

[D] Your Subscription Summary

See a history of all active and cancelled subscriptions that you have held with us. You can see the subscription type, the subscription status, subscription expiry and subscription fee here.

[E] Edit Subscription

To edit a subscription click "Edit". From here, you be directed to the product details page where you can see an overview of the subscription type, "Cancel" the subscription and "Write a review" for that specific subscription type.

Change your subscription plan or purchase a subscription addon straight from the app.

[A] Product Table

See an overview of the product on offer, this includes a customer rating. There is also a product status that shows whether the product is already active on your account or not.

[B] Details

For further details of the product, click "Details".

[C] Change Plan

If the plan is already active on the account and there is the option to upgrade the existing plan (More cameras/Features) you can click on "Change Plan". A pop-up will then appear with any plan adjustment options for you to choose from.

[D] Cost (per/month)

See the monthly fee for each plan in the top right-hand corner of the product table.

[E] Subscribe

If you are not already subscribed to a plan and you wish to add it to your service, you can do so by clicking "Subscribe". Once you have clicked to subscribe, you will be given the option to enter a discount coupon to your monthly billing if you have one. You can then confirm the subscription which will then be immediately added to your service. You will receive a confirmation email of your purchase.

If you have previously activated a product which is no longer active, you will see the option to "Renew Subscription", click this if you wish to reactivate the plan. You will be asked to "Confirm" the action in a pop-up.

To view, edit or delete any past reviews you have left for any of our products, you can do so via the Subscriptions Tab.

[A] Review Panel

An overview of the review with the product name in the top left corner indicating which product was reviewed.

[B] Star Rating

The latest star rating that you have awarded the product.

[C] Time of Review

A time indication to show when you reviewed the product.

[D] Edit

To edit an existing review click "Edit". This will prompt a pop-up that gives you the ability to change the star rating as well as update the review comments. To implement the changes, click "Save".

[E] Delete

To delete a review that you have previously written about a product, click "Delete".

View and edit your existing payment method.

[A] Existing Payment Method

See the details associated with your existing payment method including the card type, the card owner's name, the card expiry and the last 4 digits of the card on file.

[B] Delete

Click "Delete" to remove your existing payment method.

Please note: If you do not have a valid payment method on file when your monthly payment is due, access to your system may be restricted.

[C] Edit

Update the billing details we hold for you by clicking "Edit". Enter the new card details and then click "Save".

Within the support hub, you will find several useful support articles as well as interactive help guides. If you can't find the answer to your query in our support guides, we have a chat service that is manned by representatives in both Australian and UK time zones.

[A] Support

To access the support hub from the settings

The Support hub home page navigates you to a range of useful articles for our whole system, including our terms of service, privacy policy, FAQ's and video guides.

[A] Search Bar

Easily search through our articles for guidance by typing keywords into the search bar. Any relevant articles will then show as a suggestion for you to click into.

[B] Article Collections

Browse articles based on support collections. Collections are grouped making it easier for you to navigate your way around the Support Hub.

[C] Help Guides

View our interactive help guides, video onboarding and tour guides.

[D] Chat Service

Speak with one of our friendly Support Representatives via our chat service. Click on the chat icon to open a case.

Sign out using the "Settings" dashboard by clicking [A] "Sign Out" at the bottom.

Alternatively, you can [B] "Sign out" at the bottom of the left-hand column from within any of the "Settings" areas.