Settings Overview
Within the Settings tab, you can adjust a number of system settings straight from your mobile device.
[A] Settings
Tap the "Settings" icon in the navigation bar from anywhere in the app to access your system settings.
[B] User Settings
Amend user details such as first and last name. If you are running more than one Cammy location, you will have the option to set a location as your default location under User Settings.
[C] Camera Settings
Change the name of your cameras and amend your Camera Sets.
[D] Alarms Settings
Add and manage alarms, change alarm notification settings, and set alert preferences straight from your mobile device.
[E] Access Control
Set up and manage devices and keys.
[F] Cammy Settings
Manage your app permissions and system health.
[G] Help and Support
Access the Support Hub and open a support case with our support team.
[H] Sign Out
Sign out from the app.
[I] App Version
See which version of the Cammy Mobile app you are currently running.
[I] Live Chat
Open a live chat with one of our customer support representatives straight from the Cammy app.
User Settings
Within User Settings, you are able to adjust your user details.
[A] First Name
Update the first name associated with the account.
[B] Last name
Update the last name associated with the account.
[C] Email address
See the email address associated with your account.
[D] Save Changes
Save any changes made to the details.
[E] Revert Changes
Revert any changes made to the previous details.
To amend these details simply remove the current information in the type boxes and enter the new details. Once you have changed the details, you must tap "Save Changes". If you wish to return to the original details, tap "Revert Changes".
π‘ If you are running multiple locations of Cammy, you can choose which location you are viewing under the User Settings. You can also set a location as a "Default Location" which means when opening the app, this location will show unless you select to view another location.
Camera Settings Overview
Within "Camera Settings" you are able to amend the Camera name, the set a camera belongs to and amend your Camera Sets directly from your mobile device.
[A] Edit a Camera Set
To change the settings for a camera set, simply tap the camera set you wish to edit.
[B] Edit a Camera
Click to edit a camera.
[C] Add Camera Set
Add a new Camera Set for your cameras by tapping "Add Camera Set". You will then be asked to name the camera set and will need to tap "Add Camera Set" again to save the changes. To add cameras to the new Camera Set, you will need to go back to the "Camera Settings", tap on the camera you wish to move to the new camera set, and then select the new Camera Set from the drop-down, for it to be moved to.
Edit a Camera
[A] Camera Name
Edit the camera name straight from the app.
[B] Camera Set
Choose or change which camera set a camera belongs to.
[C] Cancel
Cancel any changes made to the camera and revert back to previous changes.
[D] Save Changes
Save any changes made to the camera.
[E] Camera Set Options
This pop-up box will appear when choosing which camera set to allocate a camera to. Choose the camera set by tapping the set of choice.
Camera Sets
Amend camera set details and add new camera sets from within the camera settings area.
[A] Edit Camera Set
Tap to edit the settings for a camera set.
[B] Add Camera Set
Add a new Camera Set for your cameras.
Adding a Camera Set
Create a new camera set straight from the mobile app.
[A] Camera Set Name
Choose a name for your Camera Set. Choosing a name that reflects the location or alarm behaviour of the camera set is advised.
[B] Add Camera Set Name
Tap "Add Camera Set" to save the set which will now appear on the camera settings page.
π‘ To add cameras to the new Camera Set, you will need to go back to the "Camera Settings", by either tapping on the camera and changing the set that a camera is allocated to or, dragging and dropping the camera into the new camera set.
Edit Camera Set
Make changes, and create new camera sets straight from the mobile app.
[A] Edit Name
Edit the name of an existing Camera Set by clearing the type box and entering the new camera set name.
[B] Save Changes
Save any changes made to the camera set.
[C] Delete Set
Delete a camera set. Any camera allocated to this set will automatically be reallocated to your default camera set.
Alarm Settings
Within the alarm settings, you are able to manage both your Premises alarm and Identities, both of which come as standard with the Cammy subscription.
[A] Premise Alarm
Manage the settings for basic person detection alarms.
Premise Alarm Settings
You can manage certain aspects of your alarms straight from your mobile device. If you have no active alarms, you will have the option to "Add an Alarm" from this page.
[A] Alarm Name
Here you will find the name of your Alarm. This can be changed within the Alarm Settings.
[B] Alarm Status
There are 2 Alarm Status'; "Armed" and "Disarmed".
[C] Status Icon
If your alarm is armed the status icon will show green. If disarmed the status icon will show red.
[D] Edit Alarm
Edit the settings for your alarm including name, cameras, methods, schedule, and geofence settings.
[E] Manual Arming
Manually "Arm" and "Disarm" your alarm easily by tapping Arm/Disarm accordingly. By tapping "Auto", your alarm will revert to either the schedule or geofence alarm settings. Depending on your alarm settings, manually arming and disarming your alarm will override your auto settings.
[F] Global Settings
Tap to edit the "Global Settings" for your alarms. These settings are relevant to all your alarms.
[G] Add Alarm
Create a new Alarm by clicking "Add Alarm".
Alarm Settings
You are able to edit individual alarm settings by tapping "Edit" in each area.
[A] Alarm Name
Change the alarm name.
[B] Cameras
Edit the cameras associated with the alarm.
[C] Methods
Amend the notification method, choose who notifications are sent to, and adjust the notification delay period.
[D] Schedule
If you do not yet have a schedule set up, you can do so here. If you do already have a schedule set up you can make changes to the schedule.
[E] Geofence
If you do not yet have geofence (Location-based alarms) set up, you can do so here. If you do already have geofence set up you can make changes to the location and radius settings here.
[F] Close
Close the alarm settings. This will take you back to the alarm itself.
[G] Delete
Delete the alarm completely. This will stop any notifications from cameras associated with this alarm.
Adding an Alarm
Create a new Alarm from the Alarm settings tab.
[A] Alarm Name
Enter the name of your alarm into the type box.
[B] Cancel
Cancel creating a new alarm and return to the alarms page.
[C] Next
When setting up, you must tap "Next" to ensure the changes are saved and move to the next step of creating an alarm.
[A] Camera Set Selection
Select and deselect Camera Sets and all the cameras attached to that camera set, to be added to the alarm. Any detections from the cameras in this camera set will alert in line with the behaviour of this alarm's settings.
[B] Individual Camera Selection
Select and deselect individual cameras to be added to the alarm. Any detections from these cameras will alert in line with the behaviour of this alarm's settings.
[C] Back
When setting up an alarm, you can move to the previous step by selecting "Back".
[D] Next
When setting up, you must tap "Next" to ensure the changes are saved and move to the next step of creating an alarm.
[A] Method
Choose to receive notifications from your alarm via the Mobile app, Desktop app, and Email.
[B] Users
Decide who you would like to be notified when a visitor is detected; select the users from the drop-down.
[C] Notification Delay
Choose how long would like in between alerts by using the 'Notification delay' drop-down.
[D] Back
When setting up an alarm, you can move to the previous step by selecting "Back".
[E] Next
When setting up, you must tap "Next" to ensure the changes are saved and move to the next step of creating an alarm.
Schedule
Create new, and amend existing schedules straight from the mobile app.
[A] Quick
Offers the ability to quickly select pre-defined schedules and acts as a preview of manually entered schedule times.
[B] Advanced
Create a custom schedule to suit the specific needs of your premises.
[C] Pre-defined Schedules
Choose from a selection of common pre-defined schedules. Either use these as they are or as a starting point for your schedule.
[D] Inverse
Easily change the schedule to the opposite of what is displayed by tapping the inverse icon.
[E] Schedule Preview
See a preview of the schedule set out in table form.
[F] Edit
Edit the days and times previously set for your alarm to arm and disarm.
[G] Delete
Delete the schedule for that day by tapping the bin icon.
[H] Add
Add a new schedule by selecting the day, start, and end time.
[I] Clear All
Delete all times associated with the advanced schedule.
[J] Back
When setting up an alarm, you can move to the previous step by selecting "Back".
[K] Next
When setting up the schedule settings, you must tap "Next" to ensure the changes are saved and move to the next step of creating an alarm.
Geofence
Geofence uses Cammy user locations to automatically arm and disarm your alarm.
[A] Saved Location
If you are running multiple alarms, any saved or active locations will appear here for you to quickly select when creating a new alarm.
[B] None
If you do not wish to base your alarm around User and premise locations, select "None".
[C] New Location
Set a new location for your alarm. This location should be where the premise you are monitoring is located.
[D] Radius
The radius is the area around your location. Once all users have left the radius your alarm will be armed, if set to use geofence. Choose between a small, medium, and large radius; The smaller the radius, the more accurate your alarm will be.
[E] Address Finder
Type in the address of your premise to find your location on the map.
[F] Map and Pin
Use your finger to tap and drop the pin on your location and view the radius area surrounding you.
[G] Back
When setting up an alarm, you can move to the previous step by selecting "Back".
[H] Next
When setting up the geofence settings, you must tap "Next" to ensure the changes are saved and move to the summary view of the alarm.
Cammy Settings
View and manage app permissions.
[A] Permissions
See your current app permissions for Notifications, Location, and Media Gallery.
[B] App Settings
Change your current app settings by tapping to open the app settings. You will then be directed to the App settings within your device settings. Here, you can amend your current app permissions.
Health Settings
The Health dashboard provides an overview of your current system performance. You are also able to change your system notification preferences from here.
[A] Health Status
Here you will see an overview of how your system is currently performing.
π‘ If your system is "Not performing optimally" we suggest contacting us so that we can assist you with getting your system performing to its full potential. You can contact us via the live chat on the website, mobile and desktop apps, or, via the Contact Us page.
[B] More Tips
Information on "Health" and how to improve system performance.
[C] Users to Notify
Choose who to send health notifications to about your system.
[D] Notification Method
Choose how and where you wish to receive "Health" notifications.
Help and Support
Access the Support hub and open a support case with our support team.
[A] Support Hub
Tap "Support hub" to access our useful Support hub that boasts a number of guides for the complete Cammy system.
[B] Contact Us
Open a case with the support team by tapping "Contact us".
[C] Chat Icon
Speak with one of our friendly Support Representatives via our chat service. Tap on the chat icon to open a case.
[D] Search Bar
Search through our articles for guidance by typing keywords into the search bar. Any relevant articles will then be shown as a suggestions for you to select.
[E] Article Collections
Browse articles based on support collections. Collections are grouped together making it easier for you to navigate your way around the Support Hub.
[E] Interactive Support
Here you can access previous message threads with our support team, search our extensive support hub for relevant articles, and access our live chat.