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When Will I Receive My Proof?

Find out the usual turnaround time for receiving your personalized illustration preview.

Updated over a month ago

Your proof is usually ready within 24–72 hours after placing your order.

During normal weeks, most proofs are delivered on the faster side.

During peak periods (especially November–December), it may take a bit longer due to the volume of custom illustrations.

You’ll receive an email as soon as your proof is ready. That email will include a link to view, approve, or request edits.

If you want to check your proof status at any moment, you can also use this link: https://proofs.capristudios.com

If you haven't received anything after the estimated timeframe, check your spam folder.

And if nothing appears, just contact us — we’ll push it forward for you.


P.S.: We’re currently experiencing very high volume, but our team is working around the clock to get every order caught up as fast as possible.

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