Previews & Revisions
A walkthrough of our order revision process.
9 articles
When Will I Receive My Proof?Find out the usual turnaround time for receiving your personalized illustration preview.
How the Proofing Process WorksA simple explanation of each step from placing your order to approve your final artwork.
What Is Auto-Approval?Understand why we auto-approve proofs after 7 days and how the reminder system works.
What If I Don’t Like the Design?What to do if your first proof doesn’t look the way you expected.
Why Is My Proof Delayed?Understand the most common reasons your proof may take longer than usual.
What If I Approved the Wrong Proof?What to do if you clicked approve by mistake or realized something was wrong afterward.
Artist Made a Mistake — What Should I Do?How to report errors in your illustration so we can fix them fast.
Peak Season: What to Expect With Proof Times (Christmas)How holiday demand affects proof delivery and why timings may be longer in December.
Why Do I Only See One Proof If I Ordered Multiple Items?Understand why your proofs may appear separately and how the delivery process works.