How do I make or reset my password?
You can reset your password by tapping on the Forgot password? button on the login screen:
Note: If you aren't receiving the password reset email, please check your spam/junk folder. If you still cannot find the password reset email, please check your email filter settings and try again.
Need more help?
Send an email to ccmsupport@captioncall.com, call 1 (877) 557-2227, or get help right away by reaching out through our live chat!
FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. There is a cost for each minute of captions generated, paid from a federally administered fund.