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Creative Solutions Healthcare: Course Blocks Overview

Welcome to your new hire, onboarding, orientation training. Training requirements and expectations for course blocks, onboarding completion and new employee training goals and timelines! New hire Onboarding, SecureCare, and monthly mandated courses!

Bella Evans avatar
Written by Bella Evans
Updated over a month ago

Creative - New Hire Onboarding

The Creative – New Hire Onboarding (Non–Direct Care) course block is designed for team members who do not provide hands-on resident care. It focuses on understanding Creative Solutions’ mission, workplace policies, safety procedures, and the basics of dementia awareness through the SecureCare Empowerment model. These courses ensure you can confidently navigate the care environment, uphold resident rights, follow safety and compliance standards, and support quality care through effective communication and professionalism.

This block is required for Non-Direct care staff to complete within 14 days of hire!

Courses included:

  1. New Hire Orientation – General Orientation, Resident Rights, Policies & Procedures

  2. New Hire Orientation – CS Employee Handbook Acknowledgement

  3. New Hire Orientation – Occupational Injury Packet & Safety Pledge

  4. New Hire Orientation – HIV

  5. New Hire Orientation – Fall Prevention

  6. New Hire Orientation – Restraint Reduction

  7. New Hire Orientation – Dementia

  8. New Hire Orientation – Customer Service Video

  9. New Hire Orientation – Abuse Prevention

  10. New Hire Orientation – Accident Prevention

  11. New Hire Orientation – Behavioral Health: Dementia

  12. New Hire Orientation – Communicating Effectively

  13. New Hire Orientation – Emergency Preparedness

  14. New Hire Orientation – Ethics and Corporate Compliance

  15. New Hire Orientation – Facility Evacuation and Fire

  16. New Hire Orientation – Hazardous Chemicals

  17. New Hire Orientation – Hepatitis Virus

  18. New Hire Orientation – Infection Control

  19. New Hire Orientation – Personal Protection Equipment

  20. New Hire Orientation – Preventing Slips, Trips, and Falls

  21. New Hire Orientation – QAPI

  22. New Hire Orientation – Reporting Crimes

  23. Phishing and Online Security

  24. SecureCare – Creative Empowerment: A SecureCare Dementia Model

  25. SecureCare – Creative Empowerment: Leadership Overview

  26. What is Dementia: Etiology and Treatment

  27. SecureCare New Employee Orientation

  28. SecureCare – EMPOWER Model Quick Guide

  29. SecureCare – The ENGAGE Cycle

  30. SecureCare – Helping a Person with Dementia Eat

  31. SecureCare – Behavior Management Techniques

  32. SecureCare – Communication Techniques

  33. SecureCare – Appropriate vs. Inappropriate Language

  34. SecureCare – Identifying and Alleviating Safety Risks

  35. SecureCare – Identifying and Preventing Abuse and Neglect for Residents Living with Dementia

Creative - Direct Care Staff New hire Onboarding

The Creative – Direct Care Staff New Hire Onboarding course block is designed for team members who provide hands-on resident care. It focuses on building essential skills in safety, infection control, communication, and ethical caregiving while reinforcing Creative Solutions’ mission and standards of excellence. This program includes critical care topics such as CPR and AED refreshers, pain assessment, and advance directives, along with comprehensive dementia training through the SecureCare Empowerment model. These courses ensure you can deliver compassionate, safe, and person-centered care while maintaining compliance, promoting dignity, and enhancing the well-being of every resident you serve.

This block is required for Direct Care staff to complete within 14 days of hire!

Courses Included:

  1. New Hire Orientation – General Orientation, Resident Rights, Policies & Procedures

  2. New Hire Orientation – CS Employee Handbook Acknowledgement

  3. New Hire Orientation – Occupational Injury Packet & Safety Pledge

  4. New Hire Orientation – HIV

  5. New Hire Orientation – Fall Prevention

  6. New Hire Orientation – Restraint Reduction

  7. New Hire Orientation – Dementia

  8. New Hire Orientation – Customer Service Video

  9. New Hire Orientation – Abuse Prevention

  10. New Hire Orientation – Accident Prevention

  11. New Hire Orientation – Behavioral Health: Dementia

  12. New Hire Orientation – Communicating Effectively

  13. New Hire Orientation – Emergency Preparedness

  14. New Hire Orientation – Ethics and Corporate Compliance

  15. New Hire Orientation – Facility Evacuation and Fire

  16. New Hire Orientation – Hazardous Chemicals

  17. New Hire Orientation – Hepatitis Virus

  18. New Hire Orientation – Infection Control

  19. New Hire Orientation – Personal Protection Equipment

  20. New Hire Orientation – Preventing Slips, Trips, and Falls

  21. New Hire Orientation – QAPI

  22. New Hire Orientation – Reporting Crimes

  23. Phishing and Online Security

  24. Advance Directives

  25. Refresher for CPR & AED

  26. Dementia: Types and Causes

  27. Assessing Pain

  28. SecureCare – Creative Empowerment: A SecureCare Dementia Model

  29. SecureCare – Creative Empowerment: Leadership Overview

  30. SecureCare New Employee Orientation

  31. What is Dementia: Etiology and Treatment

  32. SecureCare – EMPOWER Model Quick Guide

  33. SecureCare – The ENGAGE Cycle

  34. SecureCare – Helping a Person with Dementia Eat

  35. SecureCare – Behavior Management Techniques

  36. SecureCare – Communication Techniques

  37. SecureCare – Appropriate vs. Inappropriate Language

  38. SecureCare – Identifying and Alleviating Safety Risks

  39. SecureCare – Identifying and Preventing Abuse and Neglect for Residents Living with Dementia

CSNHC Respiratory Therapy - 3 days

The Licensed Nurse – Respiratory Therapy Certification course block is designed for licensed nursing staff and includes one focused course that builds confidence in assessing, delivering, and documenting respiratory therapy. Nurses learn to identify when therapy is needed, safely apply treatments such as nebulizers, oxygen, and CPAP/BiPAP, and ensure proper documentation for compliance and outcomes. Centered on resident well-being, this course equips nurses to recognize early signs of decline, respond effectively, and provide skilled respiratory care with accuracy and purpose.

This course block consists of one course (Respiratory Evaluation and Therapy Modalities) and is due in three days after hire!

Courses Included:

  1. Respiratory Evaluation and Therapy Modalities

Monthly Mandated Schedule

After onboarding, you’ll continue learning through Creatives’ monthly mandated schedule.

Each month features focused topics that reinforce critical skills and regulatory standards.

You will be assigned 2-4 courses at the first of each month and are expected to complete these courses by the last day of the month when they are due!

Working at Multiple Facilities

If you work at more than one facility within the same organization, your onboarding learning path requirements will automatically merge so that completed courses count across all applicable locations.

If you’re also working at a facility managed by a different organization, you may have additional courses to complete. Don’t worry — if you have the same courses due around the same time, Carebility will automatically recognize and merge them across organizations when possible.

Creative has custom onboarding courses which will not overlap with courses outside of their organization. The only exception to this will be the Respiratory Evaluation and Modalities course which will satisfy the same requirement at a different organization.

To make sure you’re meeting all requirements, please review each facility’s Course Block Overview for specific expectations and details.

Course Duration

Each course is self-paced, averaging 12 minutes in length and ranging between 5 to 60 minutes.

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