Getting started with Careflow is quick and easy. This guide walks you through logging in and gives you a quick tour of the main dashboard so you can find what you need, fast.
How to Log In to Careflow
Go to app.gocareflow.com
Click the Log In button in the upper right-hand corner.
Enter your username and password.
Complete Multi-Factor Authentication (MFA) if prompted for added security.
Click Sign In to access your account.
Dashboard Overview: Your Landing Page
When you log in, you’ll land on the Dashboard, which gives you an at-a-glance overview of the facilities you have access to and real-time referral performance.
What You’ll See on the Dashboard:
Facility Overview Cards:
View quick stats for each facility, including:Total Referrals
Conversion Rate (% admitted)
Referrals by Status: Pending, Listed, Denied, Admitted
Time Frame Selector (Top Right):
Choose the date range to update the referral data and graphs.Visual Graphs (Color-Coded by Facility):
Pending Referrals
Conversions per Account
Denied Referral Reasons
Payment Sources
Quick Tips:
Click any facility row to update the graph reports at the bottom of your screen
Don’t forget the Help icon in the lower right corner for quick tutorials or to contact support.
Next Steps:
Learn more about how to manage referrals in the article: “Using the Referral Index: Search, Sort, and Filter Referrals.”