What is the Points Strategy in VIP Tiers?
Each VIP tier has a Points Strategy checkbox. This controls whether customers in that tier earn bonus points on top of your base loyalty program.
Checkbox OFF — Customers earn the standard points from your loyalty program. No extra tier bonus is applied.
Checkbox ON — You can choose one of two bonus strategies: Points Multiplier or Points Incremental.
Points Multiplier
When you select Points Multiplier and set a value (e.g., 2), customers in that tier will earn that many times the normal points on their orders.
Example:
If an order normally earns 100 points and the multiplier is set to 2, the customer will earn 200 points instead.
You can set any multiplier value — whole numbers like 2x, 3x, 4x, or decimal values like 1.05x, 1.25x, 1.35x — depending on how much you want to reward that tier.
Decimal example:
If an order normally earns 100 points and the multiplier is set to 1.25x, the customer will earn 125 points instead.
Points Incremental
When you select Points Incremental and set a value, that fixed amount is added on top of the points a customer normally earns.
Example:
If an order normally earns 100 points and the incremental value is set to 50, the customer will earn 150 points instead.
Quick Summary
Setting | What it does | Example (base: 100 pts) |
Checkbox OFF | Standard points only, no tier bonus | Customer earns 100 pts |
ON + Multiplier (2x) | Multiplies points earned | Customer earns 200 pts |
ON + Multiplier (1.25x) | Multiplies points earned (decimal supported) | Customer earns 125 pts |
ON + Incremental (50) | Adds fixed bonus on top | Customer earns 150 pts |
💡 Tip: Use the Multiplier for high-value tiers where you want to significantly reward loyalty — decimal values (e.g. 1.05x, 1.25x) work well for smaller, fine-tuned tier bumps. Use Incremental for smaller, predictable bonuses across tiers.