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Request post through Direct Message
Request post through Direct Message

Step-by-step and best practices for requesting Instagram posts through Direct Message

Totte Jönsson avatar
Written by Totte Jönsson
Updated over a week ago

There are two ways to request content rights through Cevoid: sending a direct message or leaving a comment under the original post.

This article explains how to send requests through direct messages. Click here to learn how to request rights through comments.

When sending requests through DM (direct message), you ask the creator to click a link and approve your request through a form.

When you send requests through DM, you also give the creator an option to whitelist themself. If they check this option, you will get access to future posts without the need to send new requests.


Set up your DM request templates

When you send a request, you have access to your templates which includes all the necessary information for a message. We recommend that you set up at least one template for each language you plan to send requests in.

To set up a message template for comments,

  1. Navigate to Settings > Instagram

  2. Click Edit next to request message

  3. Select Direct messages

  4. Click New message

  5. Enter the following information

    1. Title - Used internally by your team

    2. Request message - The default message you want to use for this template

  6. Click Create


Send a request through DM (direct message)

  1. Click Request

  2. Select Direct message

  3. Click View post, which will open Instagram in a separate window

  4. Copy the creators Instagram username

  5. Open your DM and enter their Instagram username

  6. Navigate back to Cevoid

  7. Select your template in the drop down

  8. Click Copy to copy the request message

  9. Open your Instagram DM

  10. Paste your request message and add a personal touch

  11. Send the request message

  12. Go back to the Cevoid panel and click I have sent the message


Auto-approve

If you want the post to display directly in your galleries when the creator has approved your request, you can check the Auto-approve box.


Post status after you have sent a request

After you’ve sent your request, note that a post can have four different statuses.

Pending status means you’ve sent the request, and the creator has yet to respond.

Approved status means the creator has replied to your comment with the accepted hashtag, allowing you to use their content.

Declined status means the creator has rejected your request to use their content.

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