Cevoid's Content library consists of two parts
Library > Inbox
Where you review and manage the content you have received
Library > Approved posts
Where you can find all your approved content
This tutorial covers Library > Approved posts. Please read this tutorial to learn how to manage posts you have received but not approved yet.
Approved posts are available for Showcase sections, including UGC widgets.
Filters
Filters in your Library allow you to narrow it down to find the posts you seek.
Start by Clicking Filter and adding your first filter, then click Filter again if you want to add additional filters.
You can also search for specific members in the upper right corner.
Remove a post
If you want to remove a post from your UGC widgets and Library, you can change its status to removed. This will move to posts to Library > Removed posts for 30 days. The post will be permanently deleted after 30 days.
Open the post
Click the arrow Next to Approved
Select Removed
Done
This action is also available as a bulk action
Move a post to your Inbox
If you want to remove a post from your UGC widgets temporarily, you can move a post to your Inbox by changing its status to Pending
Open the post
Click the arrow Next to Approved
Select Pending
Done
This action is also available as a bulk action
Add product tags and hotspots to approved posts
Adding product tags to posts will add shoppable product tags to the post in your UGC widgets and make them available in the Product page gallery.
Open the post
Click Add product
Search and select the products you want to tag
Click Add product
Optional for Images: Add and place a hotspot
Done
Add labels to approved posts
With Labels, you can organize your content freely. Labels helps you categorize content, can be used as content source to UGC galleries, and as filters in your UGC galleries.
Open the post
Click Add label
Search for you label
If it already exists, click it
If it doesn't exists, click create label
Repeat step 2 until you have added the labels you want to use for this post
Done
This action is also available as a bulk action
You can edit your existing labels under Settings > Labels
Add a comment to an approved post
Your brand can add a comment for each post which will be showcased next to the caption in the UGC widgets. These comments are a create opportunity to show appreciation (e.g. "We love this Image Erik!) or to add some additional image (e.g. Erik is wearing size Medium).
Open the post
Add your comment in the comments field
Click Save
Hide caption from a post
You have the option to hide captions from specific posts, this is a recommended action if the caption includes e.g. a discount code.
Open the post
Click the eye icon, next to the caption
Done
Assign a post to a member
If you have uploaded content directly into your library you might want to assign it to a member to give credit to the correct member. This action will change what name is shown next to the post in the UGC widgets.
Open the post
Click the arrow next to the current name
Search for the member you want to assign the post to
Select the member
done
This action is also available as a bulk action
Set thumbnail for videos
The thumbnail is by default set to the first frame of the video, however you can select a new thumbnail for all videos.
1. Open the post
2. Paus the video
3. Select the time frame you want to use in the playbar
4. Click Set thumbnail
Your new thumbnail will be updated within a few seconds.
You can preview the current thumbnail by hovering on the Set thumbnail button.
Download content
You can at any time download content if you want to use a content piece outside of Cevoid.
If the member withdraws their consent for you to use the post you have downloaded, you will receive a email with information on when you downloaded post.
Open the post
Click the Download icon
Done
This action is also available as a bulk action
Bulk actions
Bulk actions allows you to save time when you want to make the same actions on several posts.
Tick the blank tick-box in the upper left corner the first post
Click the rest of the posts you want to apply a bulk action to
Select the desired action from the drop-down
Click Apply action
Currently, the following actions are available as bulk actions:
Add a label
Remove a label
Changing post status (to Approved, Pending, or Removed)
Assign post to member
Copying content to another Cevoid workspace (if you’ve got more than one)
Scheduling your post