Cevoid's Content library consists of two parts
Library > Inbox
Where you review and manage the content you have received
Library > Approved posts
Where you can find all your approved content
Approve or remove received posts
No matter from where you have collected content, it will appear in your Inbox.
You must approve a post before it is available for your UGC widgets and other Showcase tools. This allows you to ensure that unwanted content is included in your marketing channels.
To approve or remove received posts:
Navigate to Library > Inbox
Find the post you want to review
You can click on the post to find more details
Approve to approve a post
Click "X" to remove a post
If you approve the post you will get the option to add product tags and labels to it
Click Done once you are done with the post
Approved posts can be found under Library > Approved posts
Removed posts can be found under Library> Removed posts for 30 days. They will be permanently deleted after 30 days.
Add product tags and hotspots
Adding product tags to posts will add shoppable product tags to the post in your UGC widgets and make them available in the Product page gallery.
Click the Shopping bag icon
Search for the product you want to tag
Click Add product
Optional: Repeat step 2-3 to tag more products
Option for images: Add hotspots that will be visible in your UGC widgets
With Labels, you can organize your content freely. Labels helps you categorize content, can be used as content source to UGC galleries, and as filters in your UGC galleries.
Open the post, or Click the label icon
Search for you label
If it already exists, click it
If it doesn't exists, click create label
Repeat step 2 until you have added the labels you want to use for this post
Add a comment to a post
Your brand can add a comment for each post which will be showcased next to the caption in the UGC widgets. These comments are a create opportunity to show appreciation (e.g. "We love this Image Erik!) or to add some additional image (e.g. Erik is wearing size Medium).
Open the post
Add your comment in the comments field
Hide caption from a post
You have the option to hide captions from specific posts, this is a recommended action if the caption includes e.g. a discount code.
Open the post
Click the eye icon, next to the caption