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How do I Reserve Members for Class with Incomplete Documents?

How do I Reserve Members for Class with Incomplete Documents?

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Written by Support Team
Updated over 2 weeks ago

Guide to Reserving Members with Incomplete Documents for Class

Step 1: Understanding the New Feature 0:00

  • A new feature has been introduced for managing members with incomplete documents.

  • This feature allows you to reserve a member for class even if they have not completed their required documents.


Step 2: Warning Notification 0:09

  • When attempting to reserve a member with incomplete documents, a warning will appear.

  • The warning will indicate that the member (e.g., Chris) has documents that need to be completed.


Step 3: Accessing Incomplete Documents 0:27

  • Coaches can access the incomplete documents by clicking on the warning tag.

  • This will allow them to fill out necessary information and sign required documents such as waivers or membership agreements.


Step 4: Document Completion Requirement 0:40

  • It is important to note that members cannot be checked in to class until all documents are completed.

  • The system will not allow check-in if documents remain incomplete.


Step 5: Reserving vs. Checking In 0:59

  • The standard operating procedure (SOP) involves finding a member and checking them in.

  • If you wish to reserve a member instead of checking them in, simply click the reserve button.


Step 6: Understanding the Reservation Status 1:08

  • If a member has incomplete documents, they will be marked as reserved rather than checked in.

  • This distinction is crucial for managing class attendance effectively.

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