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How do members cancel a reservation?

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Written by Support Team
Updated over 2 weeks ago

Once you're reserved for class, cancelling your reservation is easy.

> On your app, find the reservation.

> You can swipe left on the class you reserved and it will pull up a 'Check-In' or 'Cancel' option.

> Click 'Cancel'.

The gym may have reservation and cancellation policies which may prohibit you from registering and/or cancelling in a certain time frame before class. Please contact your gym admin for those details.

If the gym does not offer self check-in, you may just see 'Cancel' upon swiping left.

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