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All CollectionsHelp for LandlordsReceiving Rent Payments Through Chexy
How will my landlord know that a payment was sent on my behalf?
How will my landlord know that a payment was sent on my behalf?
Updated over a week ago

Inside the payment confirmation email your landlord receives from Interac (notify@payments.interac.ca) is a 120-character Custom Memo.

You can use this memo to include relevant information making it clear to your landlord that this payment was made on your behalf.

If you have not selected a Custom Memo a Default Memo in the form of the first 120 characters of your address will be set automatically.

You can follow this step-by-step guide to set or change your custom memo.

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