Did you know your team can clock in and out by calling from your customers’ landline site phones?
This dial-in option from customer site phones is perfect for workers without smartphones. It provides location-based clock-in verification without requiring the mobile app.
Plus, with our Linked Phones feature, you can take it a step further by ensuring employees can only clock in when calling from the approved customer site phone. It’s a simple way to add accountability and prevent off-site clock-ins.
How Linked Phones Prevent Off-Site Clock-Ins
When an employee calls from a Linked Phone, the system will only ask for their 10-digit access code (their cell phone number). It won’t prompt them for a Shift PIN.
But if they try to call from any other number—like their personal phone—they’ll be required to enter the Shift PIN. Since they don’t have it, they won’t be able to clock in. It’s a built-in safeguard to ensure clock-ins only happen from the approved customer site phone.
How to Add and Link Customer Phones to Job Site Locations
Contact the Pro support team to enable telephony on your account.
Add a Shift Pin to the job.
Click Settings, List Management, Phones
Linked Phones, click + to add a linked phone
Enter the 10-digit phone number, Description, select Customer, and Location
Save.
Video - How to Link a Customer Phone
Find more answers to common questions in our Help Center. 😊