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What does Unscheduled and Missed Mean? (Video 1m44s)
What does Unscheduled and Missed Mean? (Video 1m44s)

Unscheduled and Missed are column headers on the Jobs Analysis screen, but what do they mean? This short video explains.

CustomerCareTeam avatar
Written by CustomerCareTeam
Updated over a year ago

Transcript:

Hello, Pro friends just want to take a second of your time to show you a couple of things on the job analysis screen and what some of the column headers mean. For instance, unscheduled and Missed. What are they, and what do they mean?

Unscheduled

Well, unscheduled are work hours. For instance, under About Golf Uptown, here are work hours that employees worked but were not scheduled. 6.32 hours that employees worked, and they were not scheduled for it. And they can clock into an unscheduled job because they were on the Team or were GPS located at the job, or they scanned a TimeTile to clock into the job.

Missed

Missed, these are hours that were scheduled, but employees did not talk into them. So, there are 143 hours for the same job that were scheduled up to this point in time on the job contract that were missed. Employees didn't work.

How to get support

So, that's it. That's the difference between missed and unscheduled. If you have any other questions, let us know, and you can chat with us with this live chat with support button down here that opens in the side panel. You can search for help, we have a bunch of collections that have articles and videos, and you can also send us a message.

Alright, thank you so much, and enjoy the rest of your day.

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