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Missing Pay Rates Are Flagged

If you are using profit tracking, you definitely want to assign pay rates for all employees and contractors

CustomerCareTeam avatar
Written by CustomerCareTeam
Updated over a week ago

Seeing red? The system can tell you when a person's pay rate is missing. Have you seen this red issue tile?

‘Missing Pay Rate’ Infraction Tile (Red)

The system can show a red warning tile for employees without a base pay rate. These employees will be blocked from payroll processing until a base rate is entered.

This red infraction can be seen on 3 screens:

  • Dashboard: “People to Review” tile count

  • Time: “Missing Pay Rate” new red tile.

  • People: “Missing Pay Rate” new red tile.

How to Enable/Disable the Missing Pay Rate Tile

You can enable/disable this feature at the region level (gear on the top right) and through an employee opt-out override.

  • Region Settings > Payroll > Payroll Period > “Missing Pay Rate Warning”

  • Employee Profile > Payroll Settings tab (example: admins that don’t need a pay rate in the system; simply set their employee override and they will not block payroll).

On the Close Payroll screen, if the employee is required to have a pay rate and it is missing, they will show a red background. Those people cannot be approved for payroll until the issue is resolved.

To fix the issue on any of the 3 screens, click the red "Missing Pay Rate" issue tile to filter those employees. Click the red employee name to launch their Employee profile to the Pay Rates tab - allowing the admin to easily and quickly enter a pay rate for that employee.

Check out the help articles on our issue tiles

Have a great day! 👨‍🦰still seeing red?

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