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What to Do When Your Employee Forgets to Clock In
What to Do When Your Employee Forgets to Clock In

Tell them to clock in, and simply edit the clock in time. Done!

CustomerCareTeam avatar
Written by CustomerCareTeam
Updated over 3 weeks ago

Go Ahead and Clock In

It's 10:27, and your employee is calling to tell you they forgot to clock in. The best thing to do is tell them to clock in - so you can get the GPS track for them. Then edit that Clock-in time. No need for a sticky note, do it now so you don't forget.

Edit Clock In Time

Find the employee on the Dashboard or the Time screen and click into their cell.

In this case, the employee clocked in at 10:27, and we will edit the time to 10:00 am - Save. They should clock out as usual.

Edit Audit Trail

Remember, there is an audit trail showing who made the changes.

Manually Add a Time Card

Create manual time entries whenever needed – from adding missing clock-ins to recording hours for new employees who worked before setting up the mobile app. The admin portal makes it simple to add time cards manually.

Find out more:

You might want to bookmark our Help Center. 😎

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