Where to find your tax form
Open the Payouts tab in Account & Payout Settings.
Click the Add Payout Method button, then follow the instructions to add and activate your payment method.
Click the Complete a Tax Form button. This option becomes available after you add a payment method.
Before you start, have your full legal name, residence address, and tax identification number ready.
Example: Claire completes her W-8BEN form
Claire is an individual freelance tester who lives and is a tax resident in France. She is not a U.S. citizen or a U.S. resident for tax purposes, and she provides her services exclusively outside the United States.
This example reflects Claire’s circumstances. Your information and selections must reflect your own situation.
1. Select your taxpayer type
Claire selects I am not a U.S. Person, then I am an Individual, and clicks Continue.
2. Complete the certification of No U.S. activities
On Certification of No U.S. Activities, Claire reads the statements and ticks the checkbox to confirm they apply to her.
Then she selects I provide services exclusively from outside of the United States, enters her full legal name in Certified By, and clicks Certify.
3. Enter your personal information
On Identification of Beneficial Owner, Claire enters her legal first and last names, country of citizenship, and permanent residence address.
Her mailing address is the same, so she selects Same as permanent residence. If your mailing address differs, enter it separately.
4. Enter your tax identification number
Under Tax Payer Identification, Claire selects the appropriate type from Type of Foreign Tax Identification Number (FTIN) and enters her actual tax identification number.
The available number types and format guidance depend on the country selected in the form.
Claire makes sure to provide her TIN, as her form will be voided if she submits it without one.
Where can I find my tax identification number?
Your tax identification number is issued by your local tax authority. You may find it on your tax documents or in your online tax account. If you are unsure which number to use, contact your local tax authority or a qualified tax advisor.
Enter your actual foreign tax identification number in the FTIN field. The separate U.S. Taxpayer Identification Number (SSN or ITIN) field is for a U.S.-issued number, not your local FTIN.
5. Review the tax treaty information
When the Claim of Tax Treaty Benefits pop-up appears, Claire reviews the information and clicks Continue.
If you are unsure whether the information applies to your circumstances, consult a qualified tax advisor before proceeding.
6. Review, sign, and submit
Claire checks that her information is correct, reads the certification statements, and ticks all the checkboxes as they are required.
She enters her full legal name in Certified By, matching the name shown in the form, and clicks Complete W-8BEN.
Read all statements before confirming them, including any that are already selected. If a validation error appears, correct the highlighted field before submitting.
After submission
If all the details in the tax form are correct, the tax form’s status normally changes to Reviewed within a few minutes, which means the tax form is approved.
If your tax form remains in the Submitted status for more than one hour, please double-check all the information and make the necessary changes.
If you are sure all the details are correct, but the form is still not reviewed, please contact support.
If you need to correct or update your information, submit a new form. It will replace the previous one.
If your tax form has been Voided, you can check the reason by clicking the question mark tooltip near the word “Voided”.
After this, submit a new tax form with the correct details.
DISCLAIMER: We do not provide tax, legal, or accounting advice. This article illustrates the tax form submission process; it does not determine the appropriate form or answers for your circumstances.
For tax-related questions, refer to the IRS instructions for Form W-8BEN and consult a qualified tax, legal, or accounting advisor.