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How to cancel a pending booking request

How do I cancel a booking request that is still in pending status

Billie avatar
Written by Billie
Updated over 7 months ago

If you have a pending request and you no longer require a relief teacher, you are able to cancel the booking.

When making a booking on the desktop version of ClassCover using 'Book a Teacher', you will be taken to a screen that shows an inflight view. On this screen you are able to simply cancel the booking as seen in the screenshot below. 

Canceling a booking that has been confirmed 

If you need to cancel a booking that has already been confirmed or if it was done via pre-confirmed booking, simply go to your Calendar >> Find the Date of the Booking >> Click on the Teacher's name >> Click on Cancel Booking >> Enter a message to be sent to the teacher, enter the reason of the cancellation >> Click Confirm to cancel the booking. 

If you still encounter issues, you can contact ClassCover support by phone at 1300650442 or by email at support@classcover.com.au.

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