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Why Wasn’t I Booked After Responding to a Booking Request Notification?

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Written by Sarah Lee
Updated over a week ago

If you have responded to a booking request notification but didn’t end up getting booked, there are a few possible reasons this might have happened. Understanding how the booking process on ClassCover works can help you manage your expectations and increase your chances of securing more bookings in the future.

How Booking Requests Work

Schools have the power to choose how they send a booking request on ClassCover. When a school chooses to send a booking request to some or all of their list at once, the first person to respond is typically the one who secures the booking.

Tips to Maximise Your Chances

Respond Quickly to Notifications

To avoid slowing down your response time, refrain from opening the app directly to check for booking requests. Instead:

  • When you receive a push notification, tap it immediately.

  • This will take you directly to the booking details, allowing you to quickly tap 'Accept' and secure the booking.

Ensure a Reliable Network Connection

To ensure you're able to respond quickly to booking notifications, it's important to have a fast and reliable mobile network. A slow or unstable connection can delay your response time, so make sure your connection is stable to accept booking requests promptly.

Introduce Yourself

One of the great things about ClassCover is that schools can choose to send booking requests directly to individual casuals – so you won’t always be racing others to accept first.

Want to increase your chances of being the one they think of? Take a moment to introduce yourself when you're working at a school next. A friendly hello to teachers, school leaders, and admin staff can go a long way in helping them remember you and choose you next time.

Connect with New Schools

The more schools you are connected to on ClassCover, the greater your chances of receiving booking requests. By building connections with a wide range of schools, you increase your visibility and availability, which can lead to more opportunities for work. Establishing relationships with schools not only expands your network but also enhances your chances of being considered for a variety of teaching roles.

Need Help?

If you have any questions or need further assistance, feel free to contact our support team via the Chat feature or email us at support@classcover.com.au – we're always here to help!

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