If ClassCover is running slower than usual, don’t worry – there are a few quick things you can try to get things moving again. If you're using ClassCover on your computer, these tips below can help improve performance and get you back on track.
Quick Fixes for the Desktop Version of ClassCover
Try the following steps to resolve slow loading on your browser:
Clear Browser Data
Open your browser settings and clear the cache, cookies, and browsing history. This can help eliminate any outdated files that might be slowing down the site.
Try a Different Browser
Switch to a different browser (e.g., Safari, Chrome, Firefox, or Edge) to see if the issue persists. Sometimes browser compatibility can affect loading times.
Refresh Your ClassCover Session
Log out of your ClassCover account and then log back in. This will reset your session and may improve performance.
Check Your Internet Connection
If the issue isn’t resolved, try switching to another internet connection, such as mobile data or a different Wi-Fi network, to rule out connection issues.
Check for Firewall or IT Restrictions
If ClassCover works on a different connection, your school’s firewall settings might be blocking access. Contact your school’s IT helpdesk for assistance.
Using the ClassCover Mobile App?
If you're using the ClassCover app on your phone and experiencing slow performance, this article will guide you through troubleshooting steps to improve app speed:
Need Help?
If you have any questions or need further assistance, feel free to contact our support team via the Chat feature or email us at support@classcover.com.au – we're always here to help!