Having trouble with the ClassCover app not loading properly, crashing, or behaving oddly? Most issues can be fixed quickly with a few simple steps. This guide covers the basics to get you back up and running.
Try These Quick Fixes First
Before contacting support, try these easy troubleshooting steps:
Update the App
Make sure you're using the latest version of the ClassCover app. Head to the App Store (iOS) or Google Play Store (Android) and check for updates.Close and Reopen the App
Force close the app completely and then reopen it. This clears temporary glitches that can build up in the background.Restart Your Device
Sometimes, simply restarting your phone or tablet can resolve the issue.Clear Cache (Android only)
On Android devices, go to Settings > Apps > ClassCover > Storage > Clear Cache.Reinstall the App
Uninstall and reinstall the ClassCover app to ensure you’re starting fresh with no corrupted data.
Still Not Working?
If you've tried all of the above and are still having issues, here’s what to do:
Send us a message via Chat on the ClassCover website or app
Or email us at support@classcover.com.au
Let us know your device type, what issue you’re experiencing, and when it started happening – we’ll get you sorted quickly.
💡Pro Tip
Keeping your app updated is the best way to avoid most common problems. App updates often include bug fixes, new features, and performance improvements.
Need Help?
If you have any questions or need further assistance, feel free to contact our support team via the Chat feature or email us at support@classcover.com.au – we're always here to help!