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How to Improve and Clean Your School’s Casual List

Billie avatar
Written by Billie
Updated over a week ago

Keeping your school’s casual list up to date helps you book more effectively and avoid sending requests to unavailable or inactive staff. Whether you’re dealing with a large pool of casuals or just want a clean list of regulars, a few simple steps can help you stay organised and boost your booking success rate.


Why It’s Worth Tidying Up Your List

A clean and healthy list of casuals helps you:

  • Send booking requests to active, available casuals

  • Save time by removing unnecessary profiles

  • Increase your chances of a quick booking confirmation

  • Improve internal organisation with filters, tags, and Smart Groups

💡 Tip: You can use filters and Smart Groups to keep your casual list organised by subject, role type, or preferred status.


Step 1: Get a Quick Overview of Your List Health

To start cleaning up your list, head to your ‘My List’ page and check out your List Health indicating the activity of your list of casuals.

A casual is marked as inactive if they haven’t logged in, responded to a request, or updated their availability in the past 90 days. If you notice a high rate of inactive casuals, it’s time for a clean-up! A large number of inactive casuals can lead to unfilled bookings and a high rate of non-responses to your requests.


Step 2: Identify Inactive Casuals

There are two easy ways to spot casuals who may no longer be available:

  • Filter by status: Use the Active/Inactive filter in My List to view only active or inactive casuals.

  • Check profile activity: When viewing a casual’s profile preview, check the Last Active date. If they haven’t been active in over 3 months, they may no longer be looking for work.

💡 Tip: Inactive casuals can lead to booking delays and more unfilled rolesstay ahead by regularly reviewing their activity.


Step 3: Take Action on Inactive Casuals


Once you've identified inactive casuals, you can take the following actions:

  • Organise Your Casuals with Stars: Internal Star Ratings make it easy to manage casuals based on your preferences, availability, and needs.

  • Nudge Inactive Casuals: Use the ‘Nudge’ button (also available on the mobile app) to prompt inactive casuals to update their availability or deactivate their profile if they no longer wish to work. For incomplete profiles, the nudge reminds them to complete their details. You can choose which casuals to nudge.

  • Bulk Actions: You can filter by inactive casuals and choose from the following options:


Step 4: Add New Casuals to Your List

Once your list is cleaned up, you may want to rebuild or expand your pool of active casuals.

Here are three ways to do that:

Check Your Requests

Go to the ‘Requests’ tab in ClassCover (available on both desktop and mobile) to review and approve any casual requests to join your list. With over 14,000 teacher requests submitted monthly, you may have applicants waiting for approval.

You can also access this on the mobile app under ‘Discover > Requests’.

Post a Casual Call-Out on ClassCover Jobs

With ClassCover Jobs, you can post a call-out to casuals to apply to be added to your list. After a casual applies, you can easily view their profile and cover letter and add them to your list with a single click.

Use the ‘Find New’ Feature to Add Casuals Near You

Search for new casuals in your area using the ‘Find New’ search tool, available on both the browser and mobile app versions of ClassCover. Learn how to use the 'Find New’ feature.


Need Help?

If you have any questions or need further assistance, feel free to contact our support team via Chat in the app or email us at support@classcover.com.au – we're always here to help!

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