Reduce teacher anxiety and boost job acceptance rates with Flexi Bookings
ClassCover has seen an increase of schools creating booking requests without including the class / year group / teacher that needs covering. While there is often a good reason for this—you can't include information that you don't have—it can lead to anxiety among teachers and have a negative impact on booking acceptance rates.
This is why we have introduced a solution called Flexi Bookings. School are now able to send a booking request with limited details and select that it is a Flexi Booking. Teachers will be notified that it is a Flexi-Booking in the booking request so they are made aware that this is the case and not a case of a school simply leaving it out.
How does it work?
If you have created a booking request and have left out class and teacher being covered, you will see a pop up when you send the request.
ClassCover will ask you if you would like to send this booking as a Flexi Booking.
Once selected, teachers who receive the booking will be notified in the invite that it is a Flexi Booking.
If you do know the class and teacher being covered before the booking date, you are encouraged to update the booking via your calendar screen so the teacher can prepare for the class.
Why we brought this in
ClassCover surveyed both teachers and schools and uncovered interesting insights. See the results from the surveys below/
Insights from schools:
We surveyed specific schools who have bookings without information and found that out of that group, 60% aren't including details as they book in advance and aren't yet sure of what they will require the teacher to teach.
20% are pretty certain there will be last minute changes and don't want a teacher spending time preparing for a class they may not have.
Insights from teachers
When receiving a booking request with no info:
40% respond to the booking request on a case by case basis depending on the school
29% make a point of ignoring the request - neither accepting or declining
23% say they accept all bookings regardless of no info
8% decline the booking
Overall, not taking into account how they respond to a booking request with no info, 57% of survey respondents said they would be more likely to respond to a request if the school stated that it was a Flexi-Booking.
For those who said they currently don’t respond at all, the addition of Flexi Booking would boost response rates by 48% for this group.
For those who decline a booking with no info, the addition of Flexi Booking would boost job acceptance by 35% for this group.