CleanCounter is CleanCloud’s all-in-one POS for the front counter. It’s a Windows device with a touchscreen and an optional customer-facing display. You can buy it from the CleanCloud Shop. It’s currently available in the United States, UK and Europe.
What’s in the box
CleanCounter unit
Power adapter and AC power cord
Features
15.6-inch Full HD capacitive multi-touch screen
Optional 10.1-inch customer-facing display
Intel processor with Windows 11 Pro
WiFi, Ethernet, Bluetooth and USB
Compact, foldable design
How to turn on CleanCounter
Unpack CleanCounter.
Connect the power adapter to the DC power jack (5.5 mm) on the back.
Connect your peripherals, such as a USB keyboard, mouse or receipt printer.
Press the power button on the right side.
How to connect to the internet
WiFi: Go to Settings > Network & Internet > WiFi, select your network and enter the password.
Ethernet: Connect a network cable to the network port on the back.
How to connect your devices
USB devices: CleanCounter has six USB ports, on the back and the side. Use them for printers, barcode scanners and other devices.
Customer-facing or extra display: connect it to the HDMI or VGA port on the back.
Speakers or microphone: use the 3.5 mm headphone and microphone jack on the back.
Software: CleanCounter runs Windows, so any software or driver you install must be the Windows version.
Specifications
Item | Specification |
Display | 15.6-inch Full HD (1920 x 1080), capacitive multi-touch |
Customer-facing display | 10.1-inch (1280 x 800 or 1024 x 600) |
Operating system | Windows 10 or 11 |
WiFi | Dual-band 2.4G/5G, IEEE 802.11 a/b/g/n |
Bluetooth | 4.2 and BLE |
Ethernet | 1000M |
USB | 6 ports |
Audio | 3.5 mm headphone and microphone jacks |
Dimensions | 366 x 209 x 310 mm |
Where to keep it
These are the manufacturer’s recommendations:
Operating temperature: 0°C to 40°C
Storage temperature: -20°C to 60°C
Humidity: 5% to 95%, non-condensing
CleanCloud isn’t responsible for damage caused by the environment.
Troubleshooting
Problem | What to try |
It won’t turn on | Check the power adapter connection and try another outlet. |
No display | Check the cable to the main or secondary display, then restart the device. |
WiFi won’t connect | Restart your router and check the password. Use Ethernet if you can. |
Touchscreen doesn’t respond | Install any Windows updates, then restart. |