The CleanCloud Printer is a receipt printer made to work with CleanCounter. It prints on 80 mm thermal paper and suits laundry, dry cleaning and retail counters. You can buy it from the CleanCloud Shop.
Features
Print speed up to 250 mm/s
USB and a cash drawer port
Paper loads from the front or top
80 mm direct thermal printing
Compact cube design (127 x 127 x 127 mm)
Built-in power supply that works with voltages worldwide
What’s in the box
Printer
Power adapter and AC cord
USB cable
Starter roll of thermal paper
How to set up the printer
Connect the power adapter to the printer and to a working outlet.
Connect the USB cable to CleanCounter or your PC.
If you use a cash drawer, connect its cable to the cash drawer port.
Turn the printer on. The status light turns on.
How to load the paper
Press the cover open button.
Place the roll in the printer so the paper feeds in the right direction.
Close the cover until it clicks.
Press Feed to advance the paper.
How to install the driver
Download and install the CleanCloud Printer driver. [Link to driver]
When you’re asked for the printer model, select 80 Series.
Finish the installation.
Run a test print. To print a self-test, double-press Feed within one second.
To change settings such as print darkness, use the Printer Setting Tool. Link to tool 🔗
Troubleshooting
Problem | What to try |
Paper jam | Use the manual cover release, clear the jam and reload the paper. |
No paper detected | Check that the roll is loaded correctly and nothing covers the sensor. |
Cover warning | Close the cover until it clicks. |
Overheating warning | Let the printer cool down before you print again. |
No power | Check the adapter connection and that the outlet works. |
Safety
Use only the original power adapter.
Keep the printer away from extreme temperatures, humidity and water.
Don’t install it during a thunderstorm.
Place it on a stable surface and keep cables out of the way.