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How the CleanCloud free trial works

See what the 14-day free trial includes, what you can’t do on it and what happens when it ends.

Written by Rafael

CleanCloud offers a 14-day free trial so you can try the system before you subscribe. There is no permanent free plan.

What you get during the trial

  • Full access to the core POS features.

  • The ability to test your store workflows and settings.

  • Built-in tools such as SMS, email and integrations, in demo mode.

  • Training videos, a library of short videos on single tasks.

  • Cleo, our interactive guide, which walks you through the pages as you work.

To turn on Cleo, go to More > Users, select the user, and under Training mode add Shows Cleo’s page guides. Then select Save. For the full steps and the video library.


Talk to Sales or book a demo

You can contact Sales at any time during the trial. If you have questions, or want someone to show you around, book a demo. If you don’t have a sales representative, a demo is also the quickest way to reach the team.


What happens after 14 days

  • The trial expires on its own after 14 days. You don’t need to cancel.

  • You don’t need a credit card to start or finish the trial.

  • If you subscribe, your store data and settings are kept.

Note: Subscribing to a paid plan unlocks full CleanCloud support.


How to get help during the trial

  • Find answers in the Help Center.

  • Select Chat with us in More to speak with our AI assistant.

  • Book a demo to get a walkthrough from the Sales team.


Common questions

Do I need to cancel the trial if I don’t want to continue?

No. Trial accounts expire after 14 days.

Do I need a credit card to start the trial?

No.

Can I take card payments during the trial?

No. Payment integrations, such as CleanCloud Pay and Clearent, are only available on a paid plan. Talk to your sales representative to convert your trial, or book a demo.

Can I get a walkthrough of CleanCloud?

Yes. Book a demo and the Sales team will show you around and answer your questions.

Can I get help during the trial?

Yes. Use the Help Center or Chat with us. Full support starts when you subscribe.

Is my data kept if I subscribe?

Yes. Your store data and settings stay as they are.

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