Go to More > Hardware > Cash Register.
What is the cash register?
The cash register is your cash drawer. It does not connect to your computer. It plugs into the back of your receipt printer or garment tag printer with a cable, and the printer opens it when the POS tells it to. Use it to open the drawer for cash payments, change, and cash ups.
Hardware settings are saved per station. Set up the cash register on each station that has a drawer.
Cash Register Connection
Choose the printer your cash drawer is plugged into:
Not Connected: You have no cash drawer on this station.
Connected to Garment Tag Printer: The drawer is plugged into your tag printer.
Connected to Receipt Printer: The drawer is plugged into your receipt printer.
The printer you choose must be set up first. See Receipt Printer Settings or Garment Tag Printer Settings.
Auto Open with Payment
Turn this on to open the cash drawer automatically after every cash payment. It also shows the change to give back to the customer, so transactions are faster. Leave it off if you want to open the drawer yourself.
Open the drawer manually
You can open the drawer at any time, for example to exchange bills:
Select the Cash Register icon in the left menu.
Select Open Register.
The Cash Register page also shows the station status, Opening Cash, Est. Cash, and the activity for the period. Use Add / Remove Cash for pay-ins and pay-outs, and Complete Cash Up to close the register at the end of your shift.
Common questions
Which cash drawer can I use?
Which cash drawer can I use?
Any drawer that connects with an RJ-11 or RJ-12 cable. This is the cable at the back of the printer. USB cash drawers do not work.
Why does my drawer not open?
Why does my drawer not open?
Check that the cable is firmly connected to the printer, and that you chose the right printer in Cash Register Connection. Make sure the printer is on and QZ Tray is running. Then select Open Register to test it, and make a test cash payment with Auto Open with Payment turned on.
Why is the drawer not showing the correct change?
Why is the drawer not showing the correct change?
Turn on Auto Open with Payment and make a test payment. The change is only calculated when it is on.
Does the drawer open for card payments?
Does the drawer open for card payments?
No. Auto Open with Payment opens the drawer after cash payments only.
Can I connect the drawer to a printer on another station?
Can I connect the drawer to a printer on another station?
No. A drawer works with the printer it is plugged into, and settings are saved per station.
Do I need a drawer to take cash?
Do I need a drawer to take cash?
No. Set Cash Register Connection to Not Connected and take cash as normal.