Go to More > Hardware > Barcode Scanner.
What is the barcode scanner?
A barcode scanner lets your team scan a receipt or garment barcode instead of searching by hand. You can use it to find an order, rack items, and scan heat seal barcodes. Most USB and Bluetooth scanners work. The scanner types the barcode into the POS like a keyboard, so you do not need to install a driver or QZ Tray.
Hardware settings are saved per station. Set up the scanner on each station that uses one.
Use Barcode Scanner
Turn this on to let the POS read barcodes from your scanner. Once it is on, scan a barcode printed by CleanCloud and the POS finds the order or item.
To print a barcode on your receipts, turn on Print Barcode in Receipt Printer Settings.
Common questions
Which barcode scanners work?
Which barcode scanners work?
Most USB and Bluetooth scanners. If you already own one, plug it in and test it.
My scanner does nothing in the POS. What should I check?
My scanner does nothing in the POS. What should I check?
The scanner must send an Enter (carriage return) after each scan. Check your scanner manual and scan the setup barcode that adds Enter after each scan. To test it, open a text program like Notepad and scan a receipt several times. Each scan should appear on its own line.
Notepad shows nothing, or strange characters. What do I do?
Notepad shows nothing, or strange characters. What do I do?
Reset the scanner to factory settings using the barcode in its manual, then set it to USB keyboard mode with a carriage return.
What does the POS do when I scan an order?
What does the POS do when I scan an order?
It finds the order. If the order is on the Cleaning or Ready page, it highlights the order. If the rack location prompt is turned on, the POS asks for the rack location, and you can scan a barcode on the rack.
Can I scan several orders at once to mark them cleaned?
Can I scan several orders at once to mark them cleaned?
Yes, on the Cleaning page you can scan several receipts to select the orders, then use Batch Clean to move them to the Ready page.
Can I scan retail or inventory products?
Can I scan retail or inventory products?
Yes, if the product has a Product ID/SKU that matches its barcode, and it is in your inventory. Scanning adds it to the basket on the New Order page.
Does the scanner work on every station?
Does the scanner work on every station?
Settings are saved per station, so turn it on for each station that has a scanner.