Please note: My Shop is only available to custom branded apps.
If you're interested in a custom branded app, click here to learn more or reach out to our support team.
This guide will walk you through the steps to start selling products through My Shop. With this feature enabled, your members can make purchases directly through your branded app. All purchases will be automatically synced to member profiles, giving both you and your members easy access to purchase history and sales tracking.
In This Guide, You’ll Learn How To:
Enable My Shop in your app
Set up products for sale in your mobile app
Managing product sales made through the member app
1. Enable My Shop in Your App
If My Shop isn’t already enabled in your Clubworx account, follow these steps:
Go to Settings
Click on Mobile App
Navigate to Features
Toggle on My Shop (Product Sales)
2. Set Up Products for Sale in the App
If you already have products listed under Product Sales, you’ll need to enable them for mobile app visibility:
Go to Product Sales
Click on Products
Under the Available (Mob. App) column - Toggle on the products you want to list in My Shop
If you haven't added any products yet, refer to our step-by-step guide on adding products to Product Sales.
3. Managing product sales made through the member app
Once a member makes a purchase, the next step is fulfilment. You can use the Product Sales Status feature to manage and track sales made through the app or online. This allows you to view where each purchase was made (in-studio, online, or via the mobile app) and update the status to indicate whether the product has been Delivered, Dispatched, On Order, or Picked Up.
Learn more from our detailed guide on Managing product sales made through the member app
You're Now Ready to Start Selling via My Shop!
Your members can now browse and purchase products directly from your mobile app.
Need further assistance with setting up My Shop for your members? Please don't hesitate to contact the Clubworx support team at support@clubworx.com.