Book a friend on members membership

Now you can book friends or families easily through a single membership!

Tahlia avatar
Written by Tahlia
Updated over a week ago

Clubworx is super pumped to announce the latest feature: Book a friend! This feature allows members who are not the pass holder to book into classes through that membership. This feature can be used for whole families who have one pass, or if someone wishes to bring along a friend to train.

The important thing to note is that the member will not be able to access this through their portal. This can only be used by you and your staff on a gym-admin-level of access.

Setting it up is easy - All memberships will be able to be booked where necessary. Just head to the contact's profile and select the "Attendances" tab: 

From this screen, click "+ Add" and then select "Book a Friend": 

You will then be taken to the calendar where you can choose the booking: 

Once this is selected, you can type in the name of the contact in the search bar and select the member/prospect that you'd like to add* 

*Please note that the person you are sharing the booking with must already have a contact profile in Clubworx.

You will get a message to confirm the booking is coming from the profile you are on, but it is for a different member: 

It will appear in the membership owner's attendance profile in a grey font, and in the attendees attendance profile in black font

Please note that you will only be able to delete the booking from the attendee's attendance profile, not from the profile of the person whose membership is being used.

If you have any further queries, please don't hesitate to contact support at
support@clubworx.com.

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