Overview
CoachRx uses Stripe to power payments, subscriptions, and client billing.
As of January 15, 2026, all new coaches who connect Stripe to CoachRx will automatically use a Stripe Standard account.
Coaches who connected Stripe before January 15, 2026 are currently using Stripe Express.
This article explains:
The difference between Stripe Express and Stripe Standard
What you can do in each
How Stripe and CoachRx stay in sync
Why Stripe Standard is strongly recommended
How to transition if you’re currently on Stripe Express
Which Stripe Account Do I Have?
Stripe Standard
You are on Stripe Standard if:
You connected Stripe on or after January 15, 2026
No action required. You already have full Stripe access.
Stripe Express
You are on Stripe Express if:
You connected Stripe before January 15, 2026
You can continue using Express, but it has limitations (outlined below).
Stripe Express vs Stripe Standard
Stripe Express (Legacy)
Stripe Express was designed to simplify onboarding, but it limits control.
With Stripe Express:
Limited dashboard access
No control over payout schedules
Limited visibility into disputes
Fewer financial tools and reports
Greater reliance on CoachRx for payouts and support
Stripe Standard (Recommended)
Stripe Standard gives you full ownership and control of your business finances.
With Stripe Standard, you can:
Control payout schedules
Manage bank accounts
Handle disputes directly
View detailed financial reports
Access full Stripe analytics
Receive payouts directly from Stripe, without delays
Operate Stripe independently from CoachRx
How CoachRx and Stripe Work Together
CoachRx and Stripe stay tightly synced, but each has a clear role.
Use CoachRx to:
Create products
Create subscriptions
Add clients
Manage coaching-related billing
Use Stripe Standard to:
Review payouts
Manage bank settings
Handle disputes
View advanced financial reports
Configure Stripe-level preferences
Think of CoachRx as your coaching and business operations hub, and Stripe as your financial infrastructure.
How Data Syncs Between Stripe and CoachRx
Products
Products created in CoachRx → appear in Stripe
Products created in Stripe Dashboard → do not appear in CoachRx
Editing, archiving, or unarchiving products or prices in Stripe:
Updates will sync back to CoachRx
Deleting a product or price in Stripe:
Deletes it in CoachRx as well
Customers
Customers created in Stripe Dashboard only → do not appear in CoachRx
Deleting a customer in Stripe:
Disconnects the related CoachRx client
Removes their saved payment method from CoachRx
Updating a customer’s default card in Stripe:
Updates the client’s card in CoachRx
Removing a default card in Stripe:
Removes the card from CoachRx
Subscriptions
Subscriptions created in Stripe:
Will appear for the linked client in CoachRx
Subscription changes or cancellations in Stripe:
Sync to CoachRx automatically
Payments & Invoices
Payments or invoices created in Stripe:
Appear in CoachRx Business → Payments
If the customer isn’t linked to a CoachRx client:
Payment appears as “Ghost Client”
Refunds processed in Stripe:
Appear in CoachRx under refunded payments
Ghost clients are labeled accordingly
Why we Recommend Stripe Standard
Stripe Standard gives you true ownership of your revenue.
Key benefits include:
Full control of payout timing
Direct deposits from Stripe (no intermediary delays)
Full dispute visibility and control
Advanced reporting and analytics
Greater financial transparency
More flexibility as your business grows
Converting from Express to Standard
Stripe does not offer a direct migration path from Express to Standard.
However, you can create a new Stripe Standard account and reconnect it to CoachRx.
Important: This Is a Reset Process
Because Stripe Express stores products, subscriptions, cards, and invoices directly in that account, the transition requires clearing existing data.
What’s Required to Convert
If you choose to move from Express to Standard, you’ll need to agree to:
Deleting all existing products
We’ll provide a CSV so you can recreate them
Canceling all active client subscriptions
Removing all saved client credit cards
Reconfiguring your storefront
Losing visibility into past invoices inside CoachRx
Once complete, we:
Disconnect your existing Stripe account
Clear the Stripe connection in CoachRx
Help you reconnect using Stripe Standard
How to Start the Conversion
If you’d like to move from Stripe Express to Stripe Standard:
📩 Email us at: coachrx@opexfit.com
Our team will walk you through the process and help you decide if it’s the right move for your business.
FAQs
Which Stripe account do I have?
If you connected Stripe on or after January 15, 2026, you are on Stripe Standard.
If you connected Stripe before January 15, 2026, you are on Stripe Express.
Do I need to do anything if I’m already on Stripe Standard?
No. You’re all set. You already have full Stripe access and control.
Can I keep using Stripe Express?
Yes. Stripe Express is still supported.
That said, Stripe Standard is strongly recommended for long-term control, visibility, and payout reliability.
Why did CoachRx move to Stripe Standard?
Stripe Standard gives coaches:
Full ownership of their money
Control over payout timing
Direct handling of disputes
Better reporting and transparency
Will CoachRx manage my payments if I’m on Stripe Standard?
No. You manage your payments through CoachRx, and Stripe processes the payments and payouts to your bank account.
CoachRx lets you manage:
Products and pricing
Subscriptions
Client billing and saved payment methods
Invoices and payment records (synced from Stripe)
Stripe Standard gives you full Stripe dashboard control for payout settings, disputes, reporting, and account-level configuration.