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Connecting Stripe to Collect

Stripe provides a flexible payment solution that integrates seamlessly with Collect. This guide explains how to connect Stripe to Collect and enable payment options for your debtors.

Updated over 2 months ago

Step 1: Create Your Collect Account

Create your Collect account here and connect it to your preferred accounting software.


Step 2: Connect Stripe

Click "Connect with Stripe".


Step 3: Login or Create a Stripe Account

This part of the setup can be skipped and edited later within Collect

  1. Login to Stripe or create a new account.

  2. Refer to Stripe’s documentation for guidance.

If creating a new account, complete the required details:

  • Business details (legal name, ABN, activity)

  • Stripe account owner details (name, address)

  • Payout details

This should be completed by the business owner or someone with significant management responsibility.


Step 4: Complete Setup in Collect

On your Collect dashboard, check the banner for any additional information required.

⚠️ You must complete the setup to start sending automated reminders with a “Pay Now” button that integrates with Stripe.

Click the banner or go to Settings > Integrations > Stripe to finish setup.

Once verified, you’ll be able to start sending reminders with the Stripe “Pay Now” button included.

The “Pay Now” button will automatically appear in your reminder emails once the Stripe setup is complete.


How Debtors Pay Using Stripe

When Stripe is connected:

  • Every reminder email includes a Pay Now button.

  • Debtors are redirected to their unique Collect portal showing all outstanding invoices.

  • They can preview invoices and pay instantly via Stripe.

Your customers will be able to access a list displaying all outstanding invoices in this portal.

They can preview each invoice by clicking on the invoice number, and pay the selected invoice in one click via Stripe.

You can manage payment methods in your Stripe account (fees apply; see here for more information).

Fees are deducted from the invoice amount, and the balance is transferred to your Stripe account.


Need Additional Help?

If you need assistance connecting Stripe to Collect or have any other questions, contact our Customer Support Team.

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