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I want to set up my Collegiate Mobile account with a Physical SIM. Where do I start?

Welcome to Collegiate Mobile. You are only few steps away to start your Collegiate Mobile Account.

Macky avatar
Written by Macky
Updated this week

Step 1: Sign Up on the Website

Step 2: Choose your Plan

  • Select a plan under the plan section for Student, Employee and Fans

  • On the desktop version, click the human icon to go to the portal sign in page

  • On the mobile version, tap the hamburger icon in the upper right corner, select Sign In, and choose whether you are a Student, Fan, or Employee. You’ll then be redirected to your portal where you can create your account

  • Verify your email. Make sure that you verify first the account as activation won't start unless the email is fully verified

Step 3: Plan Selection and SIM option

  • You'll be asked to choose a plan, where inclusion is displayed. Then choose SIM from the selection

    • You will be asked for a shipping detail. Please make sure to complete all the fields. Adding your room, apartment and floor number will be helpful to make sure that it will be delivered on the correct address

    • Take note that delivery will take 3-5 business days once shipped

Step 4: Account Creation

  • Visit your school's Collegiate Mobile Website. Make sure to sign in accordingly:

    • Student Plan - Active Student of the University

    • Employee Plan - Active Employee and Staff members

    • Fan Plan - Alumnus/ Alumni of the University

Step 5: Checkout & Payment

  • Proceed and complete the payment process. Once the payment is successful, the activation process will begin.

Step 6: Activation

I want to activate Physical SIM with a new number

Step 1: Start Activation

  • Your dashboard will prompt to start activating your line - please click Start Activation

  • Confirm your service address. Please note that this must be a valid U.S. Address

Step 2: Get your Number

  • Choose "I'd like a new number"

  • Confirm whether your device is unlocked. Choose SIM

  • Your new number will be generated

  • To activate

  • SIM click "Continue to connect your device"

Step 3: Install your SIM card

  • System will ask you to choose your SIM. Choose Physical SIM

  • Enter your SIM's 18 digits code ICCID number found on the lower-left corner of your SIM card

  • Click submit to complete the activation.

  • Eject your phone’s SIM tray, insert your Collegiate Mobile SIM with the gold contacts facing down, then reinsert the tray. Restart your phone to connect to the Collegiate Mobile network, and your service should be up and running shortly!

Step 4: Choose Where your Contribution Goes

  • Choose where your contribution will go. Choose 1 from the available benefactors from the drop-down and hit Continue

Congratulations! You're all set! Your Physical SIM is now activated 🎉

I want to activate Physical SIM with my own number

It is recommended to wait for the SIM to be delivered before you initiate the transfer, as your services from your previous carrier will be deactivated once the transfer is completed.

Prepare your account details for transfer. You can contact your previous carrier to get these details or visit the link below to get your Account Number and Transfer PIN.

NOTE: If you are porting in from a Family Plan, make sure to move the sub-lines first and port the primary line or Billing Responsible Party (BRP) last. This helps avoid any conflicts during the process. If the primary line or BRP is moved first, you may encounter issues porting the remaining lines from your current carrier.

Step 1: Start Activation

  • Your dashboard will prompt to start activating your line - please click Start Activation

  • Confirm your service address. Please note that this must be a valid U.S. Address

Step 2: Initiate the transfer

  • Choose "I want to transfer my number to Collegiate Mobile"

  • Enter the following details. Make sure to review before submitting to ensure smooth transfer.

    • Phone Number

    • ZIP Code

    • Previous Carrier

    • Account Number

    • Transfer PIN

  • A temporary line will be generated. You will be notified once the transfer is complete.

  • To activate SIM, click "Continue to connect your device"

Step 3: Install your Physical SIM

  • System will ask you to choose your SIM. Choose Physical SIM

  • Enter your SIM's 18 digits code ICCID number found on the lower-left corner of your SIM card

  • Click submit to complete the activation.

  • Eject your phone’s SIM tray, insert your Collegiate Mobile SIM with the gold contacts facing down, then reinsert the tray. Restart your phone to connect to the Collegiate Mobile network, and your service should be up and running shortly!

Step 4: Choose Where your Contribution Goes

  • Choose where your contribution will go. Choose 1 from the available benefactors from the drop down and hit Continue

Congratulations! You're all set! Your Physical SIM is now activated 🎉

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