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If you need help creating or running your club, Corksy Complete can help!
On this page
Create a customer choice package
From your Corksy admin portal, go to Wine Clubs → [Select Club Tier] → Create a Package
Choose Customer Choice Package
Select the Processing Date
Add products to the package that members can choose from
Use the Minimum Bottles in Entire Cart to set the minimum bottle count (e.g., 3 for a 3-bottle club)
Customize default selections
The default quantity across all selected wines should total the required minimum bottle count (e.g., 3).
If you want to allow full customization, set the minimum of each bottle to 0
To lock certain bottles in the package, set their minimum to 1 (they cannot be removed by members)
Set minimums and maximums
Set a Maximum Quantity for each wine:
Helpful if you're managing inventory limits or bottlenecks
Prevents over-drawing inventory for a given shipment
Open the package
After saving the package, a Draft is created.
⚠️ You cannot edit wine club package details (like default wines, minimums, and maximums) after opening.
Confirm all details before selecting Open
Opening the package triggers the Wine Club Package Opened Notification to members
To edit this notification:
Go to Settings → Notifications
Scroll to the Wine Club section and customize the subject line, banner, and email content
You can enable or disable this notification as needed
Member experience
When members receive the notification and click the link:
They are taken to the homepage and prompted to log in
From My Wine Clubs, they can:
View and select wines
Change delivery preference (Shipping or Pickup)
Update payment or shipping details
If a wine has a minimum set to 1, the member cannot deselect it.
Members must meet the total minimum bottle count before proceeding
If they don’t, the default package will be submitted
After confirming their selection, they will see:
Non-member price
Wine club discount
Final total
Admin review and editing
After a member completes their selection:
Go to Wine Clubs → Member Selections
Refresh to view their Completed status
If they opted for early processing, their status will change to Processed
To manually assist a member:
Click into the order
Use Edit Order to make changes based on their request
Wine club discounts will apply automatically
Note: If a discount is manually applied, it stacks with any automatic wine club discount.
Individual processing
To process an order individually:
Select the order
Click Actions → Close & Process Order
Once processed, the order moves to Paid & Unfulfilled
It will appear in the Orders tab, ready for fulfillment
💡 Automatic wine club discounts will apply during processing. If you manually apply an additional discount, it will stack on top of the automatic one already associated with the club.
Bulk processing
To process multiple wine club orders at once:
Filter up to 1000 orders
Select all
Click Close & Process Orders
Shipping is pulled from:
Wine Club Tier Settings (e.g., $10 flat rate), or
Shipping & Delivery Settings (manual or live rates)
💡 Automatic wine club discounts will apply during processing. If you manually apply an additional discount, it will stack on top of the automatic one already associated with the club.
Bulk fulfillment
Once wine club orders are processed:
Go to Orders → Bulk Fulfillment → Create Fulfillment
Select Wine Club Orders
Choose between:
Buy and Print Labels
Export and Generate Labels Externally (CSV for 3rd-party shipping)
To buy labels:
Enter Package Details:
Bottle count
Package Type
Shipping Method
Label Size
Shipping Date
Click Buy Labels → Confirm
After generating:
Bulk print Shipping Labels and Packing Slips
You’ll see which orders are printed and fulfilled
Point of Sale (Pickup)
Most wine club pickups are fulfilled through the POS:
Filter to All Orders (not just POS orders)
Search for the member’s name
Select their order
Click Fulfill → Fulfill Items