Skip to main content

Adding a New Customer on the Corksy Admin Portal

Step-by-step guide to creating a customer in Corksy, with tips on tags, classes, marketing consent, addresses, and payments.

Updated this week

On this page

How to Create a Customer in the Corksy Admin Portal

Creating a new customer in the Corksy admin portal is quick and easy.


1. Log in to your Corksy Admin Account

Go to the Corksy Admin portal and log in with your admin credentials.


2. Go to the Customers Section

  • In the left-hand menu, click Customers


3. Click + Create Customer

You’ll be taken to a form where you can add customer details.


4. Complete the Required Fields

  • Fields marked with a red asterisk are required

  • The Email Address must be unique, as it’s used as the customer’s identifier


5. Add Optional Details

  • Class: Choose one of the following roles:

    • Wine Club member

    • Employee

    • Customer

  • Tags: Custom labels you create to organize customers. Tags can include a title and description.
    Note: You’ll need to create tags before assigning them to customers.

  • Notes: Internal-only notes. These are visible to staff but not to the customer.


6. Marketing Consent (Optional)

Check the box for "Customer agreed to receive marketing emails" if the customer has opted in. This enables them to receive campaigns via tools like Klaviyo or Mailchimp.


7. Save the Customer

Once you’ve filled in the necessary details, click Save to create the customer profile. You can also continue to add an address or payment method (see below).

How to Add Address and Payment Methods

After creating a customer, you can optionally add address and payment information.


1. Add an Address

  • Click Switch to Address and Payment Methods at the bottom of the form

  • Enter the customer’s address

  • To make it the default, select Save as Primary Address


2. Add a Credit Card (Optional)

  • You can add a credit card to keep on file

  • This allows you to charge the card directly through Corksy

  • To make it the default, select Set as Primary Payment Method


3. Final Step

Click Save once you’ve entered the address and/or payment information.

Did this answer your question?